Summary
Overview
Work History
Education
Skills
Timeline
Generic

Olivia Brown

Johnston,United States

Summary

Skillful at enhancing customer satisfaction and reducing inventory shrinkage, Leveraged strong communication and efficient route planning at UPS and Walmart. Known for professionalism and punctuality, consistently improved operational efficiency and was frequently requested as a substitute teacher at Kelly Services for trusted performance.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience

Work History

Delivery Driver Assistant

UPS
10.2024 - Current
  • Enhanced customer satisfaction with prompt and courteous service during deliveries.
  • Ensured timely deliveries by maintaining accurate route schedules and addressing any delays promptly.
  • Assisted driver with product or package deliveries to residential and commercial locations.
  • Assisted with shipment preparation and documentation to support accuracy and proper tracking.
  • Lifted and carried packages weighing up to 40+ pounds.

Teacher's Assistant

Kelly Services
08.2020 - 10.2024
  • Created and developed lesson plans to meet students' academic needs.
  • Created lessons and online testing materials to facilitate remote learning.
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.

Sales Associate Supervisor

Walmart
01.2014 - 08.2020
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
  • Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
  • Coordinated staff training sessions on new products or promotions to ensure all team members were well-informed about current offerings.

Education

Associate of Applied Science - Early Childhood Care And Education

Piedmont Technical College
Greenwood, SC
07-2017

High School Diploma -

Strom Thurmond High School
Johnston, SC
05-2013

Skills

  • Strong communication skills
  • Professionalism and punctuality
  • Safe driving practices
  • Efficient route planning

Timeline

Delivery Driver Assistant

UPS
10.2024 - Current

Teacher's Assistant

Kelly Services
08.2020 - 10.2024

Sales Associate Supervisor

Walmart
01.2014 - 08.2020

Associate of Applied Science - Early Childhood Care And Education

Piedmont Technical College

High School Diploma -

Strom Thurmond High School

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Olivia Brown