Olivia Bua
Professional Physical Therapy
Randolph,NJ
5
years of professional experience
Customer service professional with experience in reception, sales, and therapy support. Strong communication, organization, and time management skills help keep daily operations smooth and clients supported.
Work History
Physical Therapist Aide
4 Months- Assisted physical therapists with patient setup, transfers, and safe positioning.
- Prepared treatment rooms and organized therapy equipment for daily patient sessions.
- Sanitized tables, tools, and surfaces to maintain clinic cleanliness and infection control.
- Restocked supplies and monitored inventory levels for consistent therapy workflow.
- Communicated patient needs to therapy staff to support smooth session coordination.
Sales Associate
8 Months- Greeted prospective members and delivered studio tours highlighting class formats and membership options.
- Explained pricing, promotions, and contract details to support informed enrollment decisions.
- Managed lead follow-up through phone and email outreach to encourage trial bookings.
- Scheduled intro sessions and class reservations using studio booking systems.
Front Desk Receptionist
7 Months- Greeted students and families, providing courteous front desk support and directing inquiries to appropriate staff.
- Answered multi-line phone calls, relayed messages, and resolved routine scheduling questions accurately.
- Managed class registrations, student records, and attendance updates using studio administrative systems.
- Processed tuition payments and account inquiries while maintaining organized front office documentation.
Education
High School Diploma
- Orchesis Dance Company- Social Chair
- Alpha Phi
Skills
Customer service
Time management
Team collaboration
Interpersonal communication
Timeline
Physical Therapist Aide
Professional Physical Therapy
06.2026 - CurrentRead More
Sales Associate
Orange Theory
06.2024 - 02.2025Read More
Front Desk Receptionist
West Side Dance Center
06.2021 - 01.2022Read More
Pennsylvania State University
High School Diploma
Read More