Olivia Burke
Heflin,AL
Summary
Talented Floral Designer accustomed to overseeing and executing unique creations, including centerpieces, bouquets and arrangements. Highly communicative employee with expertise helping customers execute floral visions.
Overview
8
8
years of professional experience
Work History
Florist
The Bell Ringer
08.2021 - Current
- Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
- Prepared potted plants and bouquets based on customer requirements.
- Utilized floral design techniques to craft unique floral arrangements.
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
- Worked with customers to determine type of arrangement desired, occasion, and date, time and location for each arrangement needed.
- Maintained fresh inventory through proper rotation, storage, and display methods.
- Enhanced customer satisfaction by creating visually appealing and personalized floral arrangements.
- Quoted, generated, and processed customer orders to meet specifications and various occasions.
- Worked closely with clients to understand their needs and design flower arrangements that perfectly match their vision.
- Consulted with clientele to discuss special occasion floral designs for weddings, funerals, and other events.
Casualty Insurance Agent
Liberty National Life Insurance Company
06.2019 - 08.2021
- Provided exceptional customer service throughout the entire claims process, from initial report to final settlement.
- Collaborated with colleagues to create a supportive team environment, enhancing overall productivity.
- Participated in ongoing training opportunities to further develop professional skills and knowledge base.
- Achieved monthly sales targets consistently by strategically targeting prospective clients.
- Handled sensitive client information with discretion, adhering to strict privacy guidelines.
- Assisted clients in understanding complex insurance terms, promoting greater confidence in their coverage decisions.
- Ensured compliance with state regulations by maintaining accurate records and completing necessary paperwork on time.
Dental Assistant
Lipham Dentistry
03.2016 - 06.2018
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Education
High School Diploma -
Cleburne County High School
Heflin, AL05.2014
Skills
- Flower arranging
- Sales and service-oriented
- Customer Service-Oriented
- Bouquet Wrapping
- Customer Service
- Licensed Insurance Agent
- Insurance sales
- Appointment management
- Digital X-Ray Proficiency
- Equipment Sterilization
- Treatment room setup
- Dental impressions
Timeline
Florist
The Bell Ringer
08.2021 - Current
Casualty Insurance Agent
Liberty National Life Insurance Company
06.2019 - 08.2021
Dental Assistant
Lipham Dentistry
03.2016 - 06.2018
High School Diploma -
Cleburne County High School
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