Olivia Byers-Johnson
Lansing,MI
Summary
Results-driven professional skilled in researching legal case information and preparing necessary correspondence with strong understanding of legal terminology and processes. Adept in maintaining confidential records and client information. Pleasantly assists attorneys in preparing for trials and other legal proceedings.
Overview
6
6
years of professional experience
Work History
Culinary Worker
Michigan State University, Student Life Engagement
11.2022 - Current
- Maintained a clean and organized workspace, adhering to strict health department guidelines and ensuring a safe working environment for staff.
- Assisted in training new hires on proper cooking techniques, kitchen safety protocols, and restaurant standards for quality control.
- Contributed to a positive work atmosphere through strong teamwork, effective communication, and proactive problem-solving skills.
- Consistently met time-sensitive deadlines during busy shifts, ensuring timely delivery of meals to customers without sacrificing quality or presentation.
Team Member
Meijer
07.2020 - Current
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Legal Intern
Lighthouse Immigrant Advocates
05.2023 - 08.2023
- Enhanced client satisfaction by providing thorough legal research and drafting comprehensive memos.
- Assisted attorneys in preparing for trials, contributing to successful case outcomes.
- Conducted extensive legal research for complex cases, resulting in favorable settlements.
- Drafted and reviewed contracts, ensuring accuracy and compliance with relevant laws.
- Collaborated with fellow interns on group projects, fostering a positive team environment and enhancing productivity.
- Shadowed experienced lawyers during client meetings, gaining valuable insight into attorney-client relationships and effective communication techniques.
- Managed case files efficiently, ensuring easy accessibility for attorneys when needed.
- Organized discovery materials for efficient review by attorneys, saving time and resources during case preparation.
- Proofread legal documents before submission to courts or opposing counsel; reducing errors that could potentially harm our clients'' interests.
- Maintained strict confidentiality with sensitive information related to client matters; preserving trust between the firm and its clients.
- Sorted legal documents, filing and case materials in clear, orderly systems.
- Reviewed legal information and proofed documentation for errors.
Crew Member
McDonald's
08.2018 - 09.2019
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Education
Bachelor of Science - Political Science
Michigan State University
East Lansing, MI05.2024
Skills
- Customer Service
- Legal Documentation
- Electronic Filing System Organization
- Legal Research
- Client Communication
- Data Entry
- Immigration Law
- Research
- Document Review
- Document Management
Affiliations
- Prison Reform Group
- MSU Planned Parenthood Generation Action
- Animal Welfare Club
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Legal Intern
Lighthouse Immigrant Advocates
05.2023 - 08.2023
Culinary Worker
Michigan State University, Student Life Engagement
11.2022 - Current
Team Member
Meijer
07.2020 - Current
Crew Member
McDonald's
08.2018 - 09.2019
Bachelor of Science - Political Science
Michigan State University
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