Overview
Work History
Education
Skills
Websites
Timeline
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Olivia Cassinari

Boston,MA

Overview

4
4
years of professional experience

Work History

Security

Boston Red Sox
03.2022 - Current
  • Greet guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Ensure the safety of all guests entering Fenway Park.
  • Screen all guests and bags entering the park.
  • Interact with fans and guests in a positive and polite manner.
  • Document security-related situations and submit in-depth reports to superiors.
  • Observe guests and fans to quickly address security concerns and situations.

Orientation Leader

Orientation & New Student Programs, Suffolk University
05.2022 - 09.2022
    • Educated students on the culture of our institution, safety practices, and ways to resolve interpersonal conflicts.
    • Mentored students in successful strategies for integrating into college life.
    • Acted as a resource on campus for new and incoming students.
    • Facilitated group activities among assigned students and promoted community bonds through engaging events.

Office Assistant

Residence, Life & Housing, Suffolk University
09.2019 - 05.2022
    • Interacted with students and parents by phone, email, or in-person to provide information.
    • Completed clerical tasks such as filing, copying, and distributing mail.
    • Assisted residents with lockouts.
    • Answered phones regarding questions about housing plans or living off campus.
    • Helped students with any questions about different meal plans.

Brand Ambassador

American Eagle Outfitters
05.2021 - 08.2021
    • Promoted positive company image through superior customer service experiences.
    • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
    • Operated point-of-sale systems to complete sales transactions.
    • Employed basic selling techniques to engage with customers.

Education

Master of Arts - International Affairs

Boston University
Boston, MA
05.2025

Bachelor of Arts - International Relations

Suffolk University
Boston, Massachusetts
05.2023

Skills

    • Communication skills
    • Time management
    • Leadership
    • Large Crowd Management
    • Team Player
      • Critical Thinking
      • Customer Service
      • Research and Analysis
      • Solid Foundation in International Relations and Affairs

Timeline

Orientation Leader

Orientation & New Student Programs, Suffolk University
05.2022 - 09.2022

Security

Boston Red Sox
03.2022 - Current

Brand Ambassador

American Eagle Outfitters
05.2021 - 08.2021

Office Assistant

Residence, Life & Housing, Suffolk University
09.2019 - 05.2022

Master of Arts - International Affairs

Boston University

Bachelor of Arts - International Relations

Suffolk University

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Olivia Cassinari