Summary
Overview
Work History
Education
Skills
Timeline
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OLIVIA CASTILLO

Garland,TX

Summary

Experienced professional with background in dental practice management. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills and excellent time management skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.

Overview

11
11
years of professional experience

Work History

Registered Dental Assistant

Field Endodontics
03.2020 - Current
  • Assist the dentist during a variety of treatment procedures
  • Enhanced dentist efficiency by preparing examination rooms and sterilizing instruments before appointments.
  • Scheduled and confirmed patient appointments.
  • Managed front desk duties, including greeting patients, handling phone calls, and maintaining communication between staff members.
  • Maintained a positive attitude under pressure while multitasking in a fast-paced clinical setting, leading to a more pleasant experience for both staff and patients alike.
  • Developed relationships with patients by actively listening to their concerns and creating tailored treatment plans accordingly.

RDA-Front Admin

Texas Dental Solutions
09.2016 - 03.2020
  • Assist the dentist in patient prep, procedures, and aftercare.
  • Managed front desk duties, including greeting patients, handling phone calls, and maintaining communication between staff members.
  • Scheduled appointments for new and existing patients, factoring in provider availability and scheduling loads.
  • Verified patient insurance eligibility and benefits.
  • Documented patient dental health information, medical history, and vital signs for future reference.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.

ALE/Special need Para educator

Hickman ELEMENTRY
08.2013 - 06.2016
  • Adapt classroom activities, assignments and/or materials under the direction of the supervising teacher for the purpose of supporting and reinforcing classroom objectives.
  • Utilized innovative teaching strategies to effectively engage students in learning.
  • Established strong relationships with parents through regular communication, fostering a supportive network for student success.
  • Monitored student progress and adjusted instruction to meet individual needs.
  • Developed and implemented classroom routines to address varying student needs.


Education

Dental Assistant License -

Concorde Career College
01.2017

Richland Community College
01.2016

High School Diploma -

North Garland High School
06.2012

Skills

  • Patient intake procedures
  • Data Entry
  • Office Management
  • Patient Care Coordination
  • Patient Relations
  • CPR/AED

Timeline

Registered Dental Assistant

Field Endodontics
03.2020 - Current

RDA-Front Admin

Texas Dental Solutions
09.2016 - 03.2020

ALE/Special need Para educator

Hickman ELEMENTRY
08.2013 - 06.2016

Dental Assistant License -

Concorde Career College

Richland Community College

High School Diploma -

North Garland High School

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OLIVIA CASTILLO