Summary
Overview
Work History
Education
Skills
Timeline
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Olivia Ciocca

Sagamore Hills,OH

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

3
3
years of professional experience

Work History

Assistant Manager

Maurices
07.2024 - Current
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Head Cashier

Lowes
08.2023 - 07.2024
  • Mentored new team members on POS system operation, customer service strategies, and sales goals.
  • Assisted customers by answering questions and fulfilling requests.
  • Processed both cash and card purchases and returns.

Assistant Manager

Famous Footwear
11.2021 - 07.2023
  • Generated repeat business through exceptional customer service.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Education

BBA - Human Resources Management

Kent State University
Kent, OH
05-2027

High School Diploma -

Nordonia High School
Macedonia, OH
05-2022

Skills

  • Product and service knowledge
  • Staff Management

Timeline

Assistant Manager

Maurices
07.2024 - Current

Head Cashier

Lowes
08.2023 - 07.2024

Assistant Manager

Famous Footwear
11.2021 - 07.2023

BBA - Human Resources Management

Kent State University

High School Diploma -

Nordonia High School

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Olivia Ciocca