Olivia Clark
Fernandina Beach,FL
Summary
Diligent Help Desk Analyst with a proven track record in troubleshooting and resolving technical issues efficiently. Successfully aided users by providing timely and effective solutions, contributing to improved system performance. Demonstrated strong problem-solving abilities and excellent communication skills in user support and technical guidance.
Overview
7
7
years of professional experience
Work History
Leasing Specialist
Highmark Residential
Fernandina Beach, FL
05.2025 - Current
- Facilitated property tours, showcasing amenities and features to prospective tenants.
- Managed lease documentation, ensuring compliance with company policies and legal requirements.
- Assisted in tenant screening processes, evaluating applications and conducting background checks.
- Coordinated move-in and move-out procedures, streamlining logistics for seamless transitions.
- Utilized property management software to track leasing activity and maintain accurate records.
- Responded promptly to tenant inquiries, enhancing customer satisfaction through effective communication.
- Retained high-quality tenants through proactive relationship-building efforts aimed at addressing their needs before problems arose.
- Managed over 20 leases by preparing for renewals and vacancies and enforced occupancy and payment terms.
Warehouse worker/ amnesty assistant
Amazon warehouse on pecan park rd
01.2019 - 01.2021
- Scanned items to be distributed in sorting robots, making goal everyday to maintain high numbers of items scanned.
- Repaired mechanical robots on the warehouse floor to ensure all workers could move efficiently.
- Maintained organization and safety in a high-volume, technical environment where we were left alone all day responsible for our area and any issues we have.
Education
High School Diploma - IT Security
Florida state college of Jacksonville
High school - undefined
Atlantic coast high school
01.2018
Skills
Exceptional communication and interpersonal skills
Strong organizational and multitasking abilities
Technical proficiency with computers and mechanical troubleshooting
Cash handling, inventory management, and sales expertise
Customer-focused favoring problem-solving and accommodation
Positive attitude with a talent for making people feel welcome
Data backup and recovery
Email administration
Operating systems
Desktop support
Windows 10
Timeline
Leasing Specialist
Highmark Residential
05.2025 - Current
Warehouse worker/ amnesty assistant
Amazon warehouse on pecan park rd
01.2019 - 01.2021
High school - undefined
Atlantic coast high school
High School Diploma - IT Security
Florida state college of Jacksonville