Olivia Clark
Fernandina Beach,FL
Summary
Diligent Help Desk Analyst with a proven track record in troubleshooting and resolving technical issues efficiently. Successfully aided users by providing timely and effective solutions, contributing to improved system performance. Demonstrated strong problem-solving abilities and excellent communication skills in user support and technical guidance.
Overview
7
7
years of professional experience
Work History
Leasing Specialist
Highmark Residential
05.2025 - Current
- Facilitated property tours, showcasing amenities and features to prospective tenants.
- Managed lease documentation, ensuring compliance with company policies and legal requirements.
- Assisted in tenant screening processes, evaluating applications and conducting background checks.
- Coordinated move-in and move-out procedures, streamlining logistics for seamless transitions.
- Utilized property management software to track leasing activity and maintain accurate records.
- Responded promptly to tenant inquiries, enhancing customer satisfaction through effective communication.
- Retained high-quality tenants through proactive relationship-building efforts aimed at addressing their needs before problems arose.
- Managed over 20 leases by preparing for renewals and vacancies and enforced occupancy and payment terms.
Warehouse worker/ amnesty assistant
Amazon warehouse on pecan park rd
01.2019 - 01.2021
- Scanned items to be distributed in sorting robots, making goal everyday to maintain high numbers of items scanned.
- Repaired mechanical robots on the warehouse floor to ensure all workers could move efficiently.
- Maintained organization and safety in a high-volume, technical environment where we were left alone all day responsible for our area and any issues we have.
Education
High School Diploma - IT Security
Florida state college of Jacksonville
High school - undefined
Atlantic coast high school
01.2018
Skills
Exceptional communication and interpersonal skills
Timeline
Leasing Specialist
Highmark Residential
05.2025 - Current
Warehouse worker/ amnesty assistant
Amazon warehouse on pecan park rd
01.2019 - 01.2021
High school - undefined
Atlantic coast high school
High School Diploma - IT Security
Florida state college of Jacksonville