Summary
Overview
Work History
Education
Skills
Websites
Certifications
Timeline
Generic

Olivia Clause

Summary

A personable, empathetic, and caring individual with a Bachelor's degree in Psychology and a strong passion for mental health and helping others. Skilled at building meaningful connections, actively listening, and creating a supportive environment for individuals from diverse backgrounds. Committed to furthering my education at Kent State University to pursue a master's degree in clinical mental health counseling. Ready to apply my interpersonal strengths and academic background to make a positive impact on individuals and communities.

Overview

5
5
years of professional experience

Work History

Supervised Visitation Monitor

Place of Peace
01.2024 - Current
  • Create a safe and structured environment for family visitations.
  • Document case notes and observations for official records.
  • Maintain professionalism and empathy in sensitive situations.
  • Manage scheduling and coordination of visitations.

Beauty Advisor

Ulta Beauty
06.2023 - 05.2024
  • Personalized makeup applications and skincare consultations.
  • Enhance guest service and drive sales.
  • Assisted customers with purchases, returns, and online orders.
  • Greeted and engaged every guest with warmth and professionalism.
  • Built lasting customer relationships.

Server

Sherwood Oaks Retirement Home
10.2020 - 03.2022
  • Food service operations with attention to detail and care.
  • Responded to residents' needs and created positive experiences.
  • Re-set tables and organized the dining area.

Education

Bachelor of Arts - Psychology, Human Development & Family Science

Kent State University
Kent, OH
05.2025

High School Diploma -

North Catholic High School
Cranberry, PA
06-2021

Mars Area School District
Mars, PA

Skills

  • Self-awareness
  • Documentation
  • Trauma-informed care
  • Teamwork
  • Problem-solving
  • Attention to detail
  • Active listening
  • Task prioritization
  • Conflict resolution
  • Building rapport
  • Crisis response
  • Empathy

Websites

Certifications

  • Dean’s List (6 semesters)
  • Suicide Prevention Training (QPR) – 2025
  • CPR/First Aid Certified – 2025
  • Naloxone Administration Training – 2024
  • Crisis Intervention Training - 2024
  • Trauma-Informed Care Training – 2024
  • Her Campus Member – Kent State University, 2023

Timeline

Supervised Visitation Monitor

Place of Peace
01.2024 - Current

Beauty Advisor

Ulta Beauty
06.2023 - 05.2024

Server

Sherwood Oaks Retirement Home
10.2020 - 03.2022

Bachelor of Arts - Psychology, Human Development & Family Science

Kent State University

High School Diploma -

North Catholic High School

Mars Area School District

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