
Phlebotomy trainee with hands-on clinical experience in venipuncture and specimen handling, currently completing NHA certification. Background in high-volume restaurant service has built strong communication, multitasking, and composure-under-pressure skills — well-suited to the fast pace and patient interaction of a clinical setting.
Greeted guests upon arrival, provided menus and answered questions regarding menu items. Took orders accurately and entered meals through POS system. Maintained clean tables, stations, and dining areas throughout service. Performed opening and closing duties such as setting up tables, restocking utensils and condiments.
Managed order taking, payment processing, food delivery, to-go packaging, dining room cleanliness, and end-of-night deep cleaning for dining room and bathrooms.
Promoted from cashier to shift lead.
Supported food prep and customer transactions.
Delegated tasks to team members, balanced cash drawer, completed nightly register closing, and learned duties across departments to maintain store coverage and operations.