Summary
Work History
Education
Skills
Languages
Timeline
Work Availability
Work Preference
Generic

Olivia Covington

Albany,NY

Summary

Driven professional with experience at Guilderland Town Parks, adept in child development and problem-solving abilities. Excelled in compassionate communication and creativity, significantly enhancing camper satisfaction and safety. Skilled in both group supervision and customer service, demonstrating a proven track record of resolving issues with innovative solutions and cultural sensitivity.

Work History

Summer Camp Counselor

Guilderland Town Parks
07.2023 - Current
  • Organized and guided group activities by leading, coaching, and participating with campers.
  • Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
  • Transported and escorted program participants to and from activities and on field trips.
  • Supported children by actively listening and offering encouragement.
  • Led groups of children safely through variety of camp activities.
  • Worked with children of varying age, interest, skill, and developmental levels.

Grocery Store Cashier

Market 32
05.2023 - 10.2023
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Inspected floor displays, noted missing items, and immediately replenished merchandise.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
  • Communicated with customers and staff politely and professionally to uphold store standards.
  • Addressed customer complaints and concerns, providing mutually beneficial solutions.
  • Operated cash register to accurately process and record customer payments.
  • Used POS system to enter orders, process payments and issue receipts.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Performed cash, card and check transactions to complete customer purchases.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Retrieved items for customers and verified prices.

Education

BBA - International Business

Loyola University Chicago
Chicago, IL
08.2024 - 05.2028

High School Diploma -

Guilderland High School
Guilderland Center, NY
06.2024

Skills

    • Compassionate communication
    • Activity implementation
    • Child Development
    • Cultural Sensitivity
    • Group Supervision
    • Creativity and Innovation
      • Issue identification and resolution
      • Role Modeling
      • Child Supervision
      • Safety measures
      • Problem-solving abilities
      • Written and oral communication

Languages

Italian
Limited Working
English
Native or Bilingual

Timeline

BBA - International Business

Loyola University Chicago
08.2024 - 05.2028

Summer Camp Counselor

Guilderland Town Parks
07.2023 - Current

Grocery Store Cashier

Market 32
05.2023 - 10.2023

High School Diploma -

Guilderland High School

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Part Time

Work Location

On-SiteRemoteHybrid

Important To Me

Flexible work hoursWork-life balanceCompany Culture

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Olivia Covington