Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
Generic

Olivia Cox

Richwood,OH

Summary

Compassionate Personal Care Assistant with experience in providing assistance in daily living and personal care services for patients. Familiarity with monitoring patient condition by observing physical and mental conditions, intake and output, and exercise. Strengths include strong interpersonal skills to build rapport with patients, families, and staff; ability to maintain confidentiality of sensitive information; and adaptability to handle diverse patient needs and crises. Previous work has positively impacted patient lives through the consistent provision of empathetic yet efficient care.

Overview

4
4
years of professional experience
1
1
Certification

Work History

PCA

Willow Brook Christian Communities
Delaware, Ohio
12.2024 - Current
  • Assisted residents with daily living activities and personal care needs.
  • Documented care provided in resident records accurately and timely.
  • Communicated effectively with team members to ensure quality care delivery.
  • Provided companionship and emotional support to enhance resident comfort.
  • Provided personal care assistance to elderly and disabled individuals in their homes, including bathing, dressing, grooming, transferring, toileting, and feeding.
  • Communicated regularly with supervisors regarding any changes in client status or behavior that require attention.
  • Responded promptly to emergency situations according to established protocols.

E-commerce Clerk

Kroger Marketplace
Marysville, Ohio
09.2021 - 12.2024
  • Assisted customers by answering inquiries and providing information.
  • Courteously answered phones while providing excellent customer service.
  • Communicated with customers and employees to answer questions or explain information.
  • Greeted visitors in a friendly and professional manner while directing them appropriately.
  • Processed customer orders promptly and accurately.
  • Processed payments, refunds, and exchanges accurately and efficiently.

Education

Associate of Science - Nursing

Marion Technical College
Marion, OH
05-2027

Skills

  • Personal care assistance
  • Time management
  • Problem solving
  • Daily living assistance
  • HIPAA compliance
  • Compassionate care
  • Medical terminology
  • CPR certification
  • Team communication
  • Customer service

Affiliations

  • Shadowed Radiology Tech - Observed patient care procedures by both tech and Radiologist

Accomplishments

  • Dean's List - Fall 2024 to Spring 2025
  • GPA - 3.74

Certification

  • STNA - May 2022
  • Phlebotomy License - May 2023

Timeline

PCA

Willow Brook Christian Communities
12.2024 - Current

E-commerce Clerk

Kroger Marketplace
09.2021 - 12.2024

Associate of Science - Nursing

Marion Technical College

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