OLIVIA CUMMINS
Lorain,OH
Summary
Detail-oriented healthcare professional with 3+ years of experience in accounts receivable and medical billing. Proven success in managing accounts receivable processes and resolving billing issues efficiently. Known for team collaboration, strong organizational skills, and adaptability to changing business needs. Expertise in problem-solving skills and a commitment to accuracy and timely resolution of accounts.
Overview
11
11
years of professional experience
Work History
Accounts Receivable
Optum/Unity Health Network
Cuyahoga Falls, OH
01.2023 - 09.2026
- Managed accounts receivable activities with primary focus on insurance claim denials and unpaid claims.
- Reviewed and analyzed denied claims to determine the reason for denial and the appropriate resolution.
- Communicated with insurance carriers regarding claim status, payment issues, denials, and required documentation.
- Monitored aging accounts and prioritized follow-up on outstanding insurance balances.
- Submitted claim appeals and corrected claims when necessary to obtain reimbursement.
- Worked to maximize timely reimbursement while reducing outstanding accounts receivable balance.
Dental Assistant
Westshore Periodontics
Avon, OH
01.2022 - 11.2022
- Assisted doctor with gum surgeries, extractions, implants, and developed comprehensive treatment plans to enhance patient care
- Went over insurance with patient and informed patients what their portion will be
- Cleaned rooms and set up room for doctors and scheduled patients next appointment
- Ordered and managed dental supplies, including tracking implant inventory to maintain adequate stock levels
- Analyzed radiographs and documented findings in patient chartsed
- Updated computers and kept electronic devices updated
Dental Assistant
ProGrin Dental
Boiling Springs, SC
02.2020 - 01.2021
- Assisted doctor with dental procedures including fillings, crowns, extractions, root canals, and implants to ensure patient comfort and quality care
- Took X-rays on Patients (Panoramic and Full Mouth Series)
- Prepared and organized treatment room for doctor, ensuring a clean and efficient workspace
- Escorted patients to examination room and recorded blood pressure
Dental Assistant
Cherrydale Dental
Greenville, SC
08.2018 - 02.2020
- Captured accurate impressions for dentures and crowns to ensure optimal fit and comfort for patients
- Modified dentures for proper fit and comfort and Refined surface of dentures to improve aesthetics
Server, Delivery Specialist, and Togo Specialist
Olive Garden
07.2015 - 10.2017
- Answered phones and took orders
- Ordered product
- Took large catering orders and provided guests with best value for their money
Education
Associate of Applied Science - Health Information Management
Herzing University
Akron, OH12-2022
Bachelor of Science - Business Administration
University of Phoenix
Tempe, AZ05-2024
Skills
- Accounts Receivable
- Medical Billing
- Claim Denial Management
- Aging Accounts Receivable
- Time Management
- Attention to Detail
- MIcrosoft Office and Excel
- Insurance Payer Communication
Accomplishments
- Registered Health Information Technician (RHIT)
- AHIMA (American Health Information Management Association) Certified
Affiliations
Deans List- 2022 Spring & Summer
Timeline
Accounts Receivable
Optum/Unity Health Network
01.2023 - 09.2026
Dental Assistant
Westshore Periodontics
01.2022 - 11.2022
Dental Assistant
ProGrin Dental
02.2020 - 01.2021
Dental Assistant
Cherrydale Dental
08.2018 - 02.2020
Server, Delivery Specialist, and Togo Specialist
Olive Garden
07.2015 - 10.2017
Associate of Applied Science - Health Information Management
Herzing University
Bachelor of Science - Business Administration
University of Phoenix