Olivia Cyr
West Rutland,VT
Summary
Compassionate Licensed Nursing Assistant with a proven track record at Rutland Center for Living and Rehabilitation, skilled in vital signs monitoring and patient care. Adept at fostering strong patient relationships and enhancing emotional well-being, while ensuring compliance with healthcare ethics and infection control protocols. Committed to delivering exceptional support in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Licensed Nursing Assistant
Rutland Center for Living and Rehabilitation
Rutland, VT
06.2025 - Current
- Assisted residents with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff promptly.
- Provided emotional support and companionship to enhance resident well-being.
- Maintained cleanliness of resident areas, adhering to infection control protocols.
- Documented care provided in electronic health records accurately and timely.
- Facilitated smooth transitions between shifts by diligently documenting pertinent patient updates for incoming colleagues.
- Reduced the risk of infection by maintaining strict adherence to hygiene protocols and infection control measures.
Patient Service Representative
Battenkill Valley Health Center
Arlington, VT
07.2023 - 01.2024
- Assisted patients with scheduling appointments and managing inquiries effectively.
- Maintained patient records using electronic health record systems efficiently.
- Coordinated communication between medical staff and patients to enhance service delivery.
- Ensured compliance with privacy regulations while handling sensitive patient information.
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Verified insurance eligibility and coverage for patients.
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Improved patient satisfaction by providing exceptional customer service during check-in and check-out processes.
- Managed patient registration process, confirming data accuracy and completeness.
- Used Software to schedule appointments.
- Entered patient demographic and insurance data into electronic medical record system.
- Took copayments and compiled daily financial records.
- Actively participated in team meetings focused on improving workflows and enhancing overall practice performance.
Care Assistant
Bennington Center for Living and Rehabilitation
Bennington
02.2023 - 07.2023
- Monitored resident health and reported changes to nursing staff promptly.
- Maintained clean and safe environment, adhering to infection control protocols.
- Assisted with meal preparation and feeding, ensuring adherence to dietary restrictions and nutritional guidelines for optimal health.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Transported clients to and from medical appointments with safety and efficiency.
Education
High School Diploma -
Arlington Memorial High School
Arlington, VTLPN And BSN - Nursing
Vermont State University
Castleton Skills
- Patient care
- Vital signs monitoring
- Healthcare ethics
- Patient and family communication
- Multitasking Abilities
Timeline
Licensed Nursing Assistant
Rutland Center for Living and Rehabilitation
06.2025 - Current
Patient Service Representative
Battenkill Valley Health Center
07.2023 - 01.2024
Care Assistant
Bennington Center for Living and Rehabilitation
02.2023 - 07.2023
High School Diploma -
Arlington Memorial High School
LPN And BSN - Nursing
Vermont State University