Summary
Overview
Work History
Education
Skills
Timeline
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Olivia D'Andrea

Fine Dining Server
Greenville,NC

Summary

Head Server with experience leading busy dining-room service and supporting smooth front-of-house operations. Trains new servers, steps in to assist teammates during peak periods, and keeps safe food and alcohol service on point in high-volume settings. Strengthens guest satisfaction through strong POS payment handling, menu guidance, and consistent floor support.

Overview

8
8
years of professional experience

Work History

Server

Nino's Cucina Italiana
09.2022 - 07.2026
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Developed strategies to streamline operations during peak hours, reducing service time and enhancing customer flow.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Bartender

Villedge/ Julep Contemporary Kitchen
04.2021 - 04.2022
  • Crafted and served handcrafted cocktails following established recipes and presentation standards.
  • Provided exceptional customer service by engaging patrons and addressing inquiries promptly.
  • Trained new staff on bartending techniques, drink preparation, and customer interaction protocols.
  • Managed bar inventory, ensuring availability of essential ingredients and maintaining stock levels.

Head Server

The Rickhouse
08.2018 - 07.2020
  • Trained and mentored new servers to enhance team performance and service quality
  • Increased alcohol sales through strategic promotions and personalized guest interactions
  • Trained and mentored all new servers
  • Oversaw special events and private parties, customizing service to meet diverse guest expectations
  • supported other servers consistently

Education

Toll Gate High School
Warwick, RI
05.2015

Skills

  • Customer service
  • Time management
  • Conflict resolution
  • Wine knowledge
  • Point of sales system
  • Team leadership
  • Staff training
  • Shift coordination
  • Opening & closing procedures
  • Cleanliness

Timeline

Server

Nino's Cucina Italiana
09.2022 - 07.2026

Bartender

Villedge/ Julep Contemporary Kitchen
04.2021 - 04.2022

Head Server

The Rickhouse
08.2018 - 07.2020

Toll Gate High School
Olivia D'AndreaFine Dining Server