Olivia darwin
Anchorage,AK
Summary
I'm a hardworking and passionate job seeker with a positive attitude, an eye for details, and a team player eager to become a part of the team.
Overview
1
1
year of professional experience
Work History
Front of House Employee
Sonic
Anchorage, AK
10.2022 - 06.2023
- Helped guests at tables when in need of assistance.
- Maintained a tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Backed up servers by setting up trays and completing some food deliveries.
- Kept kitchen, counter, and dining areas cleaned and sanitized.
- Brewed coffee and tea and changed out drink station syrups.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Established welcoming atmosphere by greeting each guest warmly.
Barista
Starbucks
Anchorage, AK
06.2022 - 09.2022
- Controlled line and crowd with quick, efficient service.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Maintained regular and consistent attendance and punctuality.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Helped management keep adequate supply on hand by notifying of shortages.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Sanitized equipment and wiping down counters and tables to prevent the spread of germs.
Education
High School Diploma -
South Anchorage High School
Anchorage, AK05.2023
West Anchorage High Scool
Anchorage, AK05.2023
Culinary Arts
King Tech High School
Anchorage, AK05.2023
Skills
- Time Management
- Professional Appearance
- Greeting guests
- Phone Etiquette
- Complaint Handling
- Guest Relations
- Payment Processing
- Team Collaboration
- Staff Coordination
- Stock management
- Money Handling
- Order Taking
Timeline
Front of House Employee
Sonic
10.2022 - 06.2023
Barista
Starbucks
06.2022 - 09.2022
High School Diploma -
South Anchorage High School
West Anchorage High Scool
Culinary Arts
King Tech High School