Olivia Davis
Seffner,FL
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
1
1
year of professional experience
Work History
Receptionist/Cashier
Brandon Honda
Brandon, FL
06.2023 - Current
- Answer phone and direct customers/prospects to the appropriate department and ensure to follow-up in a timely manner
- Diplomatically handle customer complaints and refer them to the appropriate individual/unit for resolution
- Responsible for daily filing (service repair orders, parts counter tickets, car deal files, and hard copies)
- Assist with administrative duties which include data Entry and keeping accurate records.
Education
Diploma -
Strawberry Crest High School
Dover, FL05.2023
Skills
- Organization skills
- Time Management
- Data Entry
- Customer/Client relations
- Multitasking and Adaptability
- Scheduling appointments
- File Management
- Payment Processing
- Computer Proficiency
- Work Ethic and Integrity
- Reception Services
- Attention to Detail
Timeline
Receptionist/Cashier
Brandon Honda
06.2023 - Current
Diploma -
Strawberry Crest High School