Summary
Overview
Work History
Education
Skills
Distinguished Graduate
FFA Officer
Timeline
Generic

Olivia Davis

Tyler

Summary

Skilled in team collaboration and problem-solving, adaptable to changing needs and environments. Strong background in delivering exceptional service, ensuring reliable support, and achieving targeted outcomes. Known for excellent communication, quick decision-making, and fostering positive, results-driven atmosphere. Offering strong foundation in customer service principles and genuine interest in learning and development within this environment.

Overview

3
3
years of professional experience

Work History

Service Champion

Taco Bell
08.2024 - Current
  • Promoted a positive atmosphere through friendly interactions with customers and coworkers.
  • Managed cash transactions accurately, balancing the register at the end of each shift without discrepancies.
  • Enhanced customer satisfaction by efficiently processing orders and addressing concerns promptly.
  • Demonstrated strong knowledge of menu items to educate guests on their options and make tailored recommendations.
  • Resolved customer complaints gracefully, ensuring repeat business and customer loyalty.
  • Maintained counter areas in neat and clean fashion.
  • Input food and drink orders into system, documented special requests and processed payments.

Barista

Grand Slam Sports Cafe
08.2022 - 06.2023
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.

Education

General

Winona High School
Winona
05-2025

Skills

  • Strong work ethic

  • Cleaning and sanitizing

  • Taking orders

  • Exceptional communication

  • Safe food handling

  • Restocking skills

  • Customer focus

  • Positive attitude

  • Teamwork and collaboration

  • Attention to detail

  • Reliability

Distinguished Graduate

Being a Distinguished Graduate means that I took all 4 years of Mathematics, Science, and English.

FFA Officer

I was an Officer in the FFA organization for 5 consecutive years, serving as Historian, Sentinel, Treasurer, and Secretary.  Some of my duties involved planning chapter meetings, voting for new district, area, and state officers.  As well as competitive floral design and competing in LDEs, SAEs, and CDEs.


Timeline

Service Champion

Taco Bell
08.2024 - Current

Barista

Grand Slam Sports Cafe
08.2022 - 06.2023

General

Winona High School

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Olivia Davis