Olivia Dawn
Troutdale
Summary
Highly motivated employee with desire to take on new challenges. Known for delivering effective communication and quality work. Well versed in adaptability, interpersonal skills, and problem solving in fast paced environments.
Overview
5
5
years of professional experience
2026
2026
years of post-secondary education
Work History
Barista Shift Lead
Stomping Grounds Coffee House
Fairview
06.2022 - Current
- Supervised daily operations and ensured the day ran smoothly.
- Trained new baristas on coffee preparation, food preparation and customer service standards.
- Ensured top quality of all food and beverages. Held employees accountable to company’s standards.
Starbucks Barista
Target
Fairview
09.2021 - 06.2022
- Provided exceptional customer service by engaging with guests warmly and attentively.
- Operated espresso machines and other equipment effectively during busy shifts.
- Collaborated with team members to create a positive work environment during peak hours.
Retail Sales Associate
Marshalls TJX Companies
Gresham
03.2021 - 09.2021
- Operated cash register and handled transactions efficiently.
- Maintained cleanliness and organization of sales floor and fitting rooms.
- Restocked shelves with new inventory and ensured product visibility.
- Engaged with customers through friendly conversation.
Education
Metro East Web Academy
Gresham, ORAssociate of Science -
Mt. Hood Community College
Gresham, OR 09.2019 - 06.2022
Skills
- Customer service
- Team collaboration
- Problem solving
- Time management
- Attention to detail
- Conflict resolution
Timeline
Barista Shift Lead
Stomping Grounds Coffee House
06.2022 - Current
Starbucks Barista
Target
09.2021 - 06.2022
Retail Sales Associate
Marshalls TJX Companies
03.2021 - 09.2021
Associate of Science -
Mt. Hood Community College
09.2019 - 06.2022
Metro East Web Academy