Olivia Denson
Chicago,Illinois
Summary
Proven track record in enhancing customer satisfaction and boosting sales at Jonathan Wesley through expert relationship building and effective negotiation. Demonstrated ability to exceed performance expectations in fast-paced environments, significantly reducing package damage rates at UPS. Skilled in customer engagement and communication, consistently achieving collective goals with a results-driven approach.
Overview
2
2
years of professional experience
Work History
Package Handler
United Parcel Service, UPS
07.2022 - Current
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Proved successful working within tight deadlines and a fast-paced environment.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
Salesperson
Jonathan Wesley
12.2023 - 04.2024
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
Education
High School Diploma -
De La Salle Institute
Chicago, IL05.2021
Skills
- Relationship Building
- Customer Engagement
- Negotiation
- Customer Service
- Communication
- Warehouse Safety
- Packaging
Timeline
Salesperson
Jonathan Wesley
12.2023 - 04.2024
Package Handler
United Parcel Service, UPS
07.2022 - Current
High School Diploma -
De La Salle Institute
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