Olivia Desmarais
Rossville,TN
Summary
I am currently volunteering as a Marketing and Social Media Intern to help develop social media strategies and content within dynamic team environment, focusing on brand engagement and audience growth. Skilled in analyzing social media metrics and optimizing content for various platforms. I love people and getting to help others by being intentional and caring. I love what i get to do and hope to change so many peoples lives through the opportunities i have been given.
Overview
1
1
year of professional experience
Work History
Barista
Shadrachs
08.2025 - Current
- Prepared and served a variety of coffee beverages in a fast-paced environment.
- Maintained cleanliness and organization of workstations to ensure efficient operations.
- Engaged customers with knowledge of menu items, enhancing their overall experience.
- Operated espresso machines and other equipment with precision and care.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Social Media Intern
University of Memphis
08.2025 - Current
- Developed content strategies for social media platforms to enhance engagement and visibility.
- Created and scheduled posts using social media management tools to maintain consistent online presence.
- Monitored social media channels, responding to inquiries and fostering community interaction.
- Conducted research on current trends to inform content development and improve audience targeting.
- Designed graphics and visuals using design software to support marketing efforts across platforms.
Florist Assistant
Cj Lillys
03.2025 - 05.2025
- Assisted in arranging floral designs for various occasions, ensuring aesthetic appeal and customer satisfaction.
- Supported inventory management by tracking flower availability and replenishing supplies as needed.
- Collaborated with team members to maintain cleanliness and organization of workspaces and tools.
- Engaged with customers to provide product information and recommendations based on preferences.
- Maintained high standard of organization and cleanliness of store premises.
Team Member
Chic-Fil-A
07.2024 - 02.2025
- Assisted in maintaining cleanliness and organization of dining area to enhance customer experience.
- Collaborated with team members to ensure timely service during peak hours.
- Learned and operated kitchen equipment to prepare menu items efficiently.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Engaged with customers to promote menu items and increase overall satisfaction scores.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Education
High School Diploma -
Faith Heritage Christian Academy
Millington, TN05-2025
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Active listener
Accomplishments
Maintained a 4.0 GPA while earning my high school diploma
Languages
French
Elementary
Timeline
Barista
Shadrachs
08.2025 - Current
Social Media Intern
University of Memphis
08.2025 - Current
Florist Assistant
Cj Lillys
03.2025 - 05.2025
Team Member
Chic-Fil-A
07.2024 - 02.2025
High School Diploma -
Faith Heritage Christian Academy