Olivia DeVoe
Red Bank,NJ
Summary
Dynamic and results-oriented Senior Program Manager with over 8 years of experience in infrastructure planning and project management. Proven track record of successfully leading diverse and complex projects from inception to completion, while effectively managing cross-functional teams and engaging stakeholders at all levels. Expertise in strategic planning, resource allocation, and risk management, driving efficiency and delivering projects on time and within budget. Committed to fostering collaboration and innovation to achieve organizational goals. Strategic Senior Regional Manager known for productivity and efficiency in task completion. Specialize in operational leadership, market expansion strategies, and team development. Excel in communication, problem-solving, and adaptability, ensuring smooth regional operations and stakeholder satisfaction.
Overview
7
7
years of professional experience
Work History
Senior Regional Manager- Start-Up & REI Planning
Amazon- Last Mile Logistics (AMZL)
New York, NY
01.2022 - Current
- Lead regional strategy for Startup Planning team, achieving significant growth in market presence through the launch of 82 new buildings across 5 years and optimization of >360 existing buildings through programmatic initiatives
- Delivered an additional 2.5M units of Peak mechanical capacity, stemming from 40 new delivery station launches to the network, expanding ability to service customers with better delivery accuracy than third party providers, at lower costs and quicker speeds
- Led and managed a portfolio of capital expenditure projects exceeding $830M over 3 years, working collaboratively with stakeholders to drive project completion across multiple regional initiatives
- Manage a team of 10 direct reports, ranging from manager to senior manager levels, each owning a specific MSA (Metro Service Area) across 18 states and sets of initiatives of varying complexities
- Each Startup Planning manager (SPM) collaborating with upwards of 10 cross-functional teams to ensure seamless implementation and delivery of new programs/initiatives on-time, within budget and aligned to S-Team yearly goals
- Actively partner with internal teams, stakeholders and external vendors to set project priorities, establish milestones, and drive schedules to meet deadlines
- Proactively assessing stakeholders’ dependencies and milestones to problem-solve and drive solutions to mitigate impacts to schedule and cost due to seen and unforeseen risk
Senior Start-Up Execution Manager
Amazon- Last Mile Logistics (AMZL)
07.2019 - 01.2022
- Owned and managed the lifecycle of challenging cross-functional projects, developing and delivering the next generation of sortation and distribution solutions at last mile delivery stations across the East coast
- Projects delivered include New Launch buildings, network optimization initiatives, increasing grid and 1P volume serviced in active delivery stations per established standards and guidelines through coordinated efforts with onsite team as well as third-party vendors
- Promptly and accurately communicated and led project status calls, risk analysis and risk mitigation plans to Sr
- Leaders and directors
- Effectively answering project questions in detail, and regularly producing clear and concise summaries for the projects to upper leadership/management team
- Strong ability to lead teams, work independently and/or with internal/external teams to successfully manage the lifecycle of challenging projects, and can act as single-threaded leader in delivering on projects objectives and targets
- Projects have spanned organizations and geographies in support of varying business goals and priorities
Operations Manager (Sr. Manager III)
Amazon Fulfillment
Carteret, NJ
04.2018 - 07.2019
- Department head for Quality Assurance team; managing ICQA (Inventory Control and Quality Assurance) to ensure inventory accuracy in an 891,000 sq./ft
- Fulfillment Manufacturing Center containing over 12,000 individual storage pods, 1800 robotics drives, and over 6 million products
- Partnered with peer leaders to create and maintain SOP (Standard Operating Procedures) to ensure the most accurate reporting and inventory levels are depicted within the site; due to this, proved to be the leading Stow Center building in the network- the first ever of Amazon’s kind and ultimately led to 39% and 68% respective improvements in inventory recording defect rates YoY
- Lead and developed 4-6 salaried Area Managers, 9 hourly supervisors and subsequent teams of 100+ Amazon associates
- Promoting 2 of these individuals to next level roles within their Amazon career
Education
Bachelor of Science - Supply Chain Management, International Business
Pennsylvania State University
State College, PA05.2016
Skills
- Microsoft Office (Excel, Access, PowerPoint, Word, OneNote)
- Tableau
- Kibana
- Project Management
- Productivity Software analysis
- Inventory Management
- Quantitative Research
- Quickbase
- Smartsheets
Timeline
Senior Regional Manager- Start-Up & REI Planning
Amazon- Last Mile Logistics (AMZL)
01.2022 - Current
Senior Start-Up Execution Manager
Amazon- Last Mile Logistics (AMZL)
07.2019 - 01.2022
Operations Manager (Sr. Manager III)
Amazon Fulfillment
04.2018 - 07.2019
Bachelor of Science - Supply Chain Management, International Business
Pennsylvania State University
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