Olivia Dinnel
Seattle
Summary
Strategic Communications Specialist with experience in public relations and media outreach. Skilled in developing clear, effective messaging and navigating high pressure situations with sound judgment. Brings a thoughtful approach to managing communications and building strong media relationships that support a positive brand reputation.
Overview
6
6
years of professional experience
Work History
Style Advisor
Aritzia
Bellevue, WA
10.2025 - Current
- Assisted customers in selecting apparel to enhance personal style and confidence.
- Provided personalized styling advice based on customer preferences and current trends.
- Maintained knowledge of product lines and seasonal collections to ensure informed recommendations.
- Collaborated with team members to create visually appealing merchandise displays.
Social Media Director
Modementum Inc.
Bellevue, WA, USA
05.2025 - 10.2025
- Develop and execute data driven social media strategies to grow brand awareness, engagement, and conversions across platforms.
- Oversee content creation, community engagement, and performance analytics to ensure campaigns align with brand voice and deliver measurable results.
- Developed and executed comprehensive social media strategies aligning with brand objectives.
- Managed content calendars to ensure timely posting across platforms, enhancing audience engagement.
Social Media Manager
Starting Line 1928
Pullman, WA, USA
06.2024 - 01.2025
- Managed social media accounts, customer outreach, curated online posts, and assisted in strategic planning.
- An oral history project documenting the stories of female distance running pioneers.
Barista
Black Rock Coffee Bar
Vancouver, WA, USA
05.2023 - 08.2023
- Mastered specialty coffee preparation techniques while maintaining quality standards and delivering personalized customer service at high-volume cafe.
- Streamlined inventory tracking system and implemented cost-saving measures while training new team members in beverage preparation standards.
Pastry Chef
The Couer D'Alene Resort
Couer D'Alene, ID, USA
05.2022 - 08.2022
- Led pastry kitchen operations at a luxury resort, creating signature desserts and managing daily production schedules while maintaining quality standards.
- Developed new seasonal dessert menu items, implemented cost-effective ingredient sourcing, and streamlined production processes.
- Trained and mentored kitchen staff in advanced pastry techniques, coordinated with dining services to ensure seamless dessert service.
- Luxury resort
Customer Service Management
K&M Drive-In
Camas, WA, USA
06.2020 - 08.2021
- Delivered exceptional customer service at fast-paced drive-in, managing orders and resolving guest concerns while maintaining a positive atmosphere.
- Handled cash transactions accurately, processed payments, and balanced registers while ensuring order precision and food safety compliance.
- Streamlined order processing workflow, reducing wait times and enhancing customer satisfaction during peak hours.
Education
BACHELORS DEGREE - PUBLIC RELATIONS
Washington State University
Pullman, WA12.2026
Skills
- Crisis Management
- Data Analysis
- Creative Writing
- Brand Strategy
- Social media content writing
- Content scheduling
- Community engagement
Timeline
Style Advisor
Aritzia
10.2025 - Current
Social Media Director
Modementum Inc.
05.2025 - 10.2025
Social Media Manager
Starting Line 1928
06.2024 - 01.2025
Barista
Black Rock Coffee Bar
05.2023 - 08.2023
Pastry Chef
The Couer D'Alene Resort
05.2022 - 08.2022
Customer Service Management
K&M Drive-In
06.2020 - 08.2021
BACHELORS DEGREE - PUBLIC RELATIONS
Washington State University
Personal Information
Phone: (360) 624-0386
Email: oliviadinnel@gmail.com