Olivia Donnis
Easthampton,MA
Summary
As an aspiring interior designer, I offer my insight into the world of retail while attending college. I offer excellent problem-solving and communication skills to provide the highest level of customer service. Dedicated to staying current on latest industry trends and developments, whether it be interior design, clothing, furniture, and other retail environments.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Eileen Fisher Inc
01.2024 - Current
- Greet customers and helped with product questions, selections, and purchases.
- Stock merchandise, clearly labeling items, and arranging according to company directive.
- Develop strong relationships with repeat clients, leading to increased loyalty and return visits.
Customer Experience Manager
Michaels Arts And Crafts
06.2022 - 08.2023
- Cultivated a supportive team environment that encouraged open communication, collaboration, and continuous learning to drive exceptional performance outcomes.
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Enhanced customer satisfaction by efficiently addressing and resolving retail operation issues.
- Facilitated seamless transaction experiences for customers through proficient use of POS systems and prompt issue resolution.
- Ensured timely deposits by efficiently processing cash receipts and preparing bank deposits on a regular basis.
Cashier
Michaels Arts And Crafts
01.2021 - 06.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Education
Bachelor of Science - Residential And Commerical Interior Design
Bay Path University
Longmeadow, MA05.2026
Skills
- Customer Service
- Cash Handling
- Retail Sales
- Problem-Solving
- Teamwork and Collaboration
- Store Opening and Closing
- Interior Design
- Space Planning
Timeline
Retail Sales Associate
Eileen Fisher Inc
01.2024 - Current
Customer Experience Manager
Michaels Arts And Crafts
06.2022 - 08.2023
Cashier
Michaels Arts And Crafts
01.2021 - 06.2022
Bachelor of Science - Residential And Commerical Interior Design
Bay Path University
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