Summary
Overview
Work History
Education
Skills
Timeline
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Olivia Doonan

Kalamazoo,MI

Summary

Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.

Overview

4
4
years of professional experience

Work History

Manager on Duty

Taco Bell Restaurant
04.2021 - Current
  • Improved team productivity by implementing efficient scheduling and task delegation processes.
  • Enhanced customer satisfaction through consistent monitoring of service quality and staff performance.
  • Reduced employee turnover by fostering a positive work environment and offering professional development opportunities.
  • Streamlined operations, optimizing resource allocation and prioritizing high-impact tasks.

Crew Team Member

SUBWAY®Restaurants
06.2020 - 12.2020
  • Improved customer satisfaction by consistently providing friendly and efficient service.
  • Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
  • Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
  • Assisted in increasing sales through upselling menu items and promoting limited-time offers to guests.

Education

High School Diploma -

Phoenix High School
Kalamazoo, MI
05.2022

Skills

  • Time management
  • Employee engagement
  • Inventory management
  • Customer service focus
  • Staff training and development
  • Effective communication
  • Organizational skills
  • Goal-Oriented
  • Reliable
  • Dependable

Timeline

Manager on Duty

Taco Bell Restaurant
04.2021 - Current

Crew Team Member

SUBWAY®Restaurants
06.2020 - 12.2020

High School Diploma -

Phoenix High School

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Olivia Doonan