Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Olivia Dorety

Davenport,FL

Summary

Dedicated and enthusiastic team player seeking to acquire new experiences and practical skills. Authorized to work in the US for any employer. Ready to contribute to company success and ensure smooth operations in a dynamic work environment.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Manager

AMC Disney Springs
01.2023 - Current
  • Managed seamless daily operations to ensure service excellence.
  • Oversaw supervisors, crew leads, and crew to deliver outstanding guest experiences.
  • Daily Cash handling, Radiant computer imputing systems
  • HR Manager, Food and Beverage Manager, and Bar Manager at different times
  • Sought to elevate company profits by optimizing UPT, efficient payroll utilization, survey responses, and sales performance.

Operations Supervisor

AMC Disney Springs
04.2021 - 01.2023
  • Led proactive resolution of guest concerns and crew assistance.
  • HR Supervisor and Food and Beverage Supervisor
  • Led skill development training and guides aimed at preparing new employees.
  • Developed creative strategies to increase revenue.

Crew Lead

AMC Disney Springs
12.2020 - 04.2021
  • Enhanced team performance through effective leadership.
  • Delegated responsibilities across team members.
  • Inspired individuals to enhance performance and attain success.
  • Directed tasks and coordinated team efforts for optimal productivity.

Server/Runner/Busser

AMC Disney Springs
11.2019 - 12.2020
  • Delivered exceptional hospitality.
  • Maintained organized and well-stocked workspaces consistently.
  • Ensured prompt food delivery and attended to guest needs.
  • Ensured theaters and tables were set up prior to showtime.
  • Ensured compliance with food safety guidelines consistently.

Education

Diploma - undefined

Winter Haven High School
Winter Haven, FL

Associate's degree -

Valencia College
Kissimmee, FL

Skills

  • Active listener
  • Fast learner
  • Hard working and always looking for projects to complete
  • Team player
  • Positive
  • Professional
  • Food Service
  • Sales
  • Inventory Control (1 year)
  • Guest Relations Experience (5 years)
  • Store Management Experience (3 years)
  • Management
  • Cash handling
  • Microsoft Word
  • Microsoft Excel
  • NCR
  • Aloha POS

Certification

Driver's License

Timeline

Manager

AMC Disney Springs
01.2023 - Current

Operations Supervisor

AMC Disney Springs
04.2021 - 01.2023

Crew Lead

AMC Disney Springs
12.2020 - 04.2021

Server/Runner/Busser

AMC Disney Springs
11.2019 - 12.2020

Diploma - undefined

Winter Haven High School

Associate's degree -

Valencia College

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Olivia Dorety