Olivia Dozier
Troy
Summary
Healthcare professional prepared for role with strong background in managing prior authorizations and fostering positive relationships with healthcare providers and insurance companies. Known for collaborative approach and consistently achieving results despite changing needs. Proficient in medical coding, insurance guidelines, and effective communication.
Overview
5
5
years of professional experience
Work History
Prior Authorization Specialist
Cornea Consultants of Albany
06.2023 - Current
- Maintained thorough knowledge of insurance plan requirements, facilitating accurate and timely completion of authorization forms.
- Verified eligibility and compliance with authorization requirements for service providers.
- Reached out to insurance carriers to obtain prior authorization for testing and procedures.
- Reviewed appeals for prior authorization requests and communicated with payers to resolve issues.
Clerk
Ben Weitsman of Albany
10.2021 - 06.2023
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Assistant Manager
Living Resources
05.2021 - 10.2021
- Monitored resident progress toward personal goals and adjusted care plans as needed, promoting continuous growth and development.
- Maintained detailed records of resident behaviors, medication administration, and incident reports to ensure accurate documentation for regulatory purposes.
Behavior Intervention Specialist
AHRC
02.2020 - 05.2021
- Reduced classroom disruptions by providing targeted support and direct instruction in social-emotional learning skills.
- Improved student behavior by implementing evidence-based intervention strategies and individualized support plans.
- Assisted teachers in adapting curriculum materials to better engage students with diverse needs and learning styles.
Education
Diploma -
Bellport High School
06.2012
Skills
- Cash Handling
- Microsoft Office
- Medical Records
- Patient Care
- Vital Signs
- Customer Service
- Ophthalmic Technician
- Problem Solving
- Teamwork and Solo Work
- Prior authorization process
- Medical terminology
LANGUAGES
English and Spanish listening skills
Timeline
Prior Authorization Specialist
Cornea Consultants of Albany
06.2023 - Current
Clerk
Ben Weitsman of Albany
10.2021 - 06.2023
Assistant Manager
Living Resources
05.2021 - 10.2021
Behavior Intervention Specialist
AHRC
02.2020 - 05.2021
Diploma -
Bellport High School
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