Olivia Dubuque
Florence,MA
Summary
Proven leader in developing engaging activities at Hampshire Regional YMCA, enhancing social development and safety for up to 20 students. Excelled in fast-paced environments, demonstrating exceptional problem-solving abilities and computer proficiency. Achieved significant improvements in customer service and team collaboration, ensuring high standards of cleanliness and safety in diverse settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
After-School Program Leader
Hampshire Regional YMCA
09.2022 - Current
- Created fun, age-appropriate activities for school-age children.
- Monitored student safety while conducting indoor or outdoor activities.
- Managed behavioral issues and used positive behavior strategies for groups of up to 20 students.
- Developed strong relationships with parents, keeping them informed of their child''s progress and involvement in the program.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
Food Service Worker
Walt Disney World Company
08.2023 - 01.2024
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
Daycare Worker
Northampton Athletic Club
02.2018 - 02.2020
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
- Encouraged good behaviors using positive reinforcement methods.
Education
Associate of Arts - Liberal Arts And General Studies
Greenfield Community College
Greenfield, MA05.2025
High School Diploma -
Northampton High School
Northampton, MA06.2020
Skills
Positive Reinforcement
Activity Coordination
Prioritization
Special Needs Support
Social Development
Group Dynamics
Attention to Detail
Team Collaboration
Responsible and Dependable
Critical Thinking
Relationship Building
Decision-Making
Problem-solving abilities
Active Listening
Customer Service
Computer Proficiency
Certification
CPR
Timeline
Food Service Worker
Walt Disney World Company
08.2023 - 01.2024
After-School Program Leader
Hampshire Regional YMCA
09.2022 - Current
Daycare Worker
Northampton Athletic Club
02.2018 - 02.2020
Associate of Arts - Liberal Arts And General Studies
Greenfield Community College
High School Diploma -
Northampton High School
CPR
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