Olivia Duffy
Danbury,CT
Summary
Medical professional prepared to excel in dynamic, high-stress environments. Skilled in delivering critical care and stabilizing patients efficiently. Known for strong team collaboration and adaptability to shifting circumstances. Expertise in emergency response and patient assessment.
Overview
4
4
years of professional experience
Work History
Emergency Medical Technician
Nelson Ambulance
09.2023 - Current
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
- Ensured accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and industry standards.
- Increased team efficiency by collaborating with paramedics, firefighters, and other emergency personnel to provide seamless emergency care to patients.
Physician Secretary/Surgical Coordinator
OrthoConnecticut
01.2023 - 08.2023
- managing all aspects of the physician's practice including but not limited to routine patient appointments, MRI/CT/ultrasound referrals, specialist referrals, and surgical scheduling
- representing the physician with values of professional patient care, compassionate manner, and respect for other physicians and secretaries
- substantial knowledge of medical-legal affairs in regards to moor vehicle accidents worker's compensation, and personal injury with accompanying attorney correspondence and maintaining a professional patnership
Patient Access Associate
Optum360/Northwell Health
05.2022 - 12.2022
- assists in performing a variety of registration, insurance verification, scheduling, and billing duties in support of inpatient and outpatient access to medical services
- answers provider and patient phone calls in a timely manner
- discharges patients and provides all necessary information for further patient care such as referrals, prescription, and future appointments
- takes and documents patient payment at time of service
- codes superbills with proper ICD 10's correlated with date of service in electronic registration system
- bilingual patient representative service
Patient Ambassador
Wellspan Gettysburg Hospital
02.2022 - 05.2022
- greets patients at the main doors of the hospital and assists with exit and entry of vehicles as needed via wheelchair or walker
- adequately screens patients and visitors for Covid-19 symptoms and exposure
- determines the correct department within the hospital to direct the patient or visitor upon arrival based on need
- greeted patients at the emergency room doors and directed them immediately to ER registration
- brings patients belongings or deliveries to the appropriate inpatient floor
- calls to charge nurse for permission and regulation on visitor quantity for specific patients/conditions
Medical Interpreter
Keystone Agricultural Worker Program
06.2021 - 08.2021
- registers patients for the worker program via tablet, asking all appropriate questions in patients preferred language
- assisted clinical staff with interpretation of patient instruction and education for conditions such as alcohol consumption, diabetes, heat stroke, lifting injuries, high cholesterol, high blood pressure, cessation counseling, and Covid vaccination and safety
- assisted clinical staff with interpretation of care during a routine wellness check including blood pressure, blood sugar, pulse, oxygen saturation, flu shots, and Covid vaccination
- spoke with patients during the site visits showing respect, dignity, and compassion
- ensured excellent patient experience from registration to end of site visit
Education
Paramedic - Paramedicine
YNHH CEMS
New Haven, CT04-2025
Bachelor of Science - Biology
Gettysburg College
Gettysburg, PA05-2022
Bachelor of Arts - Spanish
Gettysburg College
Gettysburg, PA05-2022
Skills
- Bilingual
- Medical office reception/administration
- medical practice management
- surgical scheduling
- insurance pre-authorization
- electronic medical records
- medical-legal affairs
- microsoft
- CPR
- BLS
- PALS
- ACLS
- PHTLS
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Emergency Medical Technician
Nelson Ambulance
09.2023 - Current
Physician Secretary/Surgical Coordinator
OrthoConnecticut
01.2023 - 08.2023
Patient Access Associate
Optum360/Northwell Health
05.2022 - 12.2022
Patient Ambassador
Wellspan Gettysburg Hospital
02.2022 - 05.2022
Medical Interpreter
Keystone Agricultural Worker Program
06.2021 - 08.2021
Paramedic - Paramedicine
YNHH CEMS
Bachelor of Science - Biology
Gettysburg College
Bachelor of Arts - Spanish
Gettysburg College
Similar Profiles
CHRISTIAN KEANCHRISTIAN KEAN
Emergency Medical Technician at NELSON AMBULANCE SERVICEEmergency Medical Technician at NELSON AMBULANCE SERVICE
Imad FagrouchImad Fagrouch
EMT-Basic at Nelson ambulance serviceEMT-Basic at Nelson ambulance service
JON SPENCERJON SPENCER
EMS Dispatcher at Maricopa AmbulanceEMS Dispatcher at Maricopa Ambulance
Dariele PerezDariele Perez
Crew Member at CrumblCrew Member at Crumbl
Hannah GriecoHannah Grieco
Branch Manager/ Management Program at Enterprise Rent-A-CarBranch Manager/ Management Program at Enterprise Rent-A-Car