Summary
Overview
Work History
Education
Skills
Certification
Availability
References
Timeline
Generic

Olivia Durham

Seattle,WA

Summary

Organized, motivated and eager to apply my creative and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company and team growth.

Due to untimely close of my most recent coffee shop, I am looking for an opening position as a barista working 6am-12:30pm while Im attending school for the next year full time from 1:30-5:30pm.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Fill in Barista

Dough Joy
Seattle, WA
12.2022 - Current
  • On call barista when someone calls out.
  • Prepared and served coffee and specialty drinks
  • Serve speciality vegan donuts
  • Described menu items to customers and suggested products based on stated preferences.
  • Stocked customer service stations with paper products or beverage preparation items.

Merch Coordinator

RiotGrrlRecords
Seattle, WA
02.2022 - Current
  • Creative Director of merch
  • Upcycling clothes and redirecting clothes from landfills
  • Screen Printing And heat sealing custom clothes
  • Designing custom stickers
  • Altering DIY Merch
  • Overseeing and directing merch sales
  • Keeping track of merch sales
  • Setting up tables and displaying merch for events (DIY clothes, stickers, CDs, Casettes, Zines)

Barista

Armistice Coffee Roaster
Seattle, WA
03.2023 - 11.2024
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, americanos And teas
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Ground beans for espresso shots according to individual customer specifications.
  • Maintained regulars and meaning customer relationships
  • Provided excellent customer service by responding to inquiries quickly and professionally.

Temp Door

Cafe Racer Music Venue
Seattle, WA
01.2023 - 03.2023
  • Directing ticket sales and door cover fees
  • ID checks
  • Finalize Venue settlement and write checks to performers

Barista

Fonte Cafe & Wine Bar
Seattle, WA
06.2022 - 10.2022
  • Prepared and served specialty coffee and espresso drinks
  • became well versed in the knowledge and art of coffee beans and brewing
  • Supported highest standards of conduct and service to support company reputation.
  • Retained many reoccurring customers through customer service skills and sense of community
  • I can create creative latte art designs (even in the shape of a cat)

Barista /Shift Leader

Jewel Box Cafe
Seattle, WA
06.2021 - 06.2022
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Prepared specialty crepes and sandwiches
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.

Child Care Provider

Indpendent
Seattle, WA
11.2018 - 10.2021
  • Assisted children in development of social, communication and problem-solving skills.
  • Cared for children of various ages and assisted with feeding, dressing and daily activities.
  • Organized and planned age-appropriate reading, crafts and music lessons.
  • Communicated with parents about daily activities and any concerning behaviors.
  • Planned and implemented engaging activities to encourage creativity and expression.

Manager

Little Caesars Pizza
Snohomish, WA
02.2017 - 07.2018
  • Trained employees on additional job positions to maintain coverage of roles.
  • Crafted pizzas using proper amount of dough and quantities of toppings according to specifications.
  • Organized food preparation stations and regularly replenished supplies.
  • Kept stations stocked and ready for use to maximize productivity.
  • Stocked freezers and refrigerators to maintain adequate supply of ingredients and products.
  • Modified standard recipes to address customer requests for substitutions or allergen concerns.
  • Recorded customer orders by answering phone or taking information in person.
  • Placed completed orders at pick-up counter and alerted customers to retrieve items.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.

Retail Sales Associate

Tommy Hilfiger
Marysville, WA
10.2016 - 01.2017
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Stocked and cleaned shelves while maintaining neat and orderly store.

Education

Cosmetology

Evergreen Beauty College
Shoreline

Lake Stevens Sr High School
Lake Stevens, WA
06.2019

Skills

  • Customer Service
  • Maintaining Customer Relationships
  • Problem-Solving
  • Decision Making
  • Team Collaboration
  • Project Management
  • Product Marketing
  • Team Leadership

Certification

  • Food Handlers Permit
  • MAST license

Availability

  • Monday-Friday 6am-12:30pm

References

Armistice General Manager 

Bridget Hanley Dougherty

206-304-1725

Armistice Owner

Rebecca Levent

425-985-9749

Timeline

Barista

Armistice Coffee Roaster
03.2023 - 11.2024

Temp Door

Cafe Racer Music Venue
01.2023 - 03.2023

Fill in Barista

Dough Joy
12.2022 - Current

Barista

Fonte Cafe & Wine Bar
06.2022 - 10.2022

Merch Coordinator

RiotGrrlRecords
02.2022 - Current

Barista /Shift Leader

Jewel Box Cafe
06.2021 - 06.2022

Child Care Provider

Indpendent
11.2018 - 10.2021

Manager

Little Caesars Pizza
02.2017 - 07.2018

Retail Sales Associate

Tommy Hilfiger
10.2016 - 01.2017

Lake Stevens Sr High School

Cosmetology

Evergreen Beauty College

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Olivia Durham