Olivia Eastman
Union City,PA
Summary
Offering strong foundation in collaborative teamwork and customer service, eager to learn and excel in supportive environment. Conducts tasks with focus on efficiency and reliability, eager to pick up necessary skills quickly and effectively. Ready to use and develop communication and organizational skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Team Member
Walmart
07.2024 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Addressed and resolved customer complaints in polite and professional manner.
- Maintained productive, efficient approach to all tasks.
Team Member
McDonald's
08.2023 - 02.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Ice Cream Scooper
Happi Jax
04.2020 - 05.2022
- Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
- Managed time effectively during peak periods to provide fast service without compromising product quality or presentation.
- Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
- Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
- Kept work area tidy and sanitary, promptly addressing spills, and other messes.
Education
High School Diploma -
Union City Area High School
Union City, PA06.2025
High School Diploma -
Erie County Technical School
Erie, PA06.2025
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Cash handling
- Clear communication
Accomplishments
- Achieved a 2 year Varsity letter in Golf with accuracy and efficiency.
- Helped plan and organize the Firecracker 5k race in Canadohta Lake.
- Improved customer service ratings
Certification
- IS_905: Responding to an active shooter
- Cpr
- PPBT: Personal Protective Baton Tactic
Timeline
Team Member
Walmart
07.2024 - Current
Team Member
McDonald's
08.2023 - 02.2024
Ice Cream Scooper
Happi Jax
04.2020 - 05.2022
High School Diploma -
Union City Area High School
High School Diploma -
Erie County Technical School
- IS_905: Responding to an active shooter
- Cpr
- PPBT: Personal Protective Baton Tactic
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