OLIVIA EAVENSON
Conway,SC
Summary
Communication graduate with strong customer service experience and hands-on marketing, research, and event-related college projects. Organized, reliable, and effective in fast-paced, team-oriented environments.
Overview
4
4
years of professional experience
Work History
Server
Quarterdeck, Myrtle Beach Resort
01.2024 - Current
- Deliver efficient, friendly service in a high-volume restaurant environment
- Implemented upselling techniques, contributing to increased sales revenue per table served.
- Managed order accuracy, ensuring timely delivery of food and beverages to tables.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Supported needs of a 10 person wait staff who attended to specific needs of countless customers daily for with social relevancy and intentionality.
Server
Conch Café
01.2022 - 01.2024
- Managed multiple tables while maintaining guest satisfaction
- Supported needs of 19 person wait staff who attended to specific needs of countless customers daily for a casual fine dining seafood restaurant with social relevancy and intentionality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
Education
Bachelor of Arts - Communication
Coastal Carolina University
Conway, SC01.2025
Skills
- Communication
- Customer Service
- Teamwork
- Time Management
- Problem Solving
- Guest engagement
- Exceptional customer service
- Hospitality service expertise
- Sales expertise
ACTIVITIES & INVOLVEMENT
Phi Sigma Sigma Sorority, Coastal Carolina University Club Volleyball, Coastal Carolina University
Timeline
Server
Quarterdeck, Myrtle Beach Resort
01.2024 - Current
Server
Conch Café
01.2022 - 01.2024
Bachelor of Arts - Communication
Coastal Carolina University