Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic

Olivia Farlow-Johnson

Chincoteague,VA

Summary

Highly motivated and skilled individual in F/18, AEGIS, and SSDS simulation software, hardware, and computer technical maintenance . Very experienced in administrative duties such as data analysis and reporting as well as customer support and readiness. Eager to broaden my knowledge and skills while continuing to grow in my career.

Overview

4
4
years of professional experience

Work History

AEGIS Simulation Technologist

B.A.E Systems
01.2025 - Current
  • Provide daily maintenance and configuration to AEGIS simulation equipment.(Windows 10/11, OASIS RED HAT LINUX, NGS)
  • Initialization and set up of AEGIS simulation software for customer event support.
  • Daily troubleshooting of live/simulated AEGIS weapon systems,radar systems, LINK16 and LINK11.
  • Interpreted drawings and implemented hardware installations and reductions for site supported changes.
  • Provided excellent customer service during mission events to ensure testing is done correctly and meets the time requirements.

F/A-18 Simulator Tactics Missions Operator

Valiant Intergrated Services
04.2024 - 01.2025
  • Performed the initial start-up and preparation of the F/A-18 flight simulator for daily training.
  • Installation of the initial conditions for the training event as published on the training schedule for each event.
  • Responsible for the operation and control of the F/A-18 trainers throughout the scheduled training event/schedule and adhered to Instructor direction with regard to scenario development.
  • Communicated with Blue forces as they move into, onto and around Red Forces during simulated training scenarios involving air-to-air intercepts and air-to-ground strike mission.


SSDS Computer Operator

Bae Systems Inc.
07.2023 - 04.2024
  • Collected and transmitted data from SSDS equipment after customer testing events to ensure fleet needs are met
  • Configured software on different types of SSDS equipment to provide up to date results for testing scenarios
  • Maintained status reports on all equipment to stay up to date on what needs to be fixed, what the current software configuration on the equipment is, and who has been in charge of the lab
  • Worked with test directors and technicians to troubleshoot radar, weapons, navigation, and link systems to keep labs in operation prior, during, and after customer events

Sales and Customer Support Manager

Verizon
10.2021 - 07.2023
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
  • Completed monthly self-evaluations of metrics to determine how I could be better for myself and the company
  • Engaged with existing customers using CRM software to create potential sales opportunities and support customer need
  • Positioned my team in specific store locations based off of reporting analytics to capitalize on their strengths and work on their weaknesses

Education

High School Diploma -

Holly Grove Christian College Prep Academy
05-2019

Skills

    ACTIVE SECRET CLEARANCE

  • Sensitive material handling
  • Software configuration and troubleshooting(RED HAT, OASIS, NGS, NGTS, WINDOWS 10/11)
  • Linux administration
  • Hardware knowledge and installation
  • Customer service excellence
  • Knowledge of F/A-18, SSDS, and AEGIS radar, weapons , navigation, and link systems
  • Microsoft tools
  • Data analysis and extraction

Software

WINDOWS 10

WINDOWS 11

OASIS

NGS

NGTS

RED HAT

Timeline

AEGIS Simulation Technologist

B.A.E Systems
01.2025 - Current

F/A-18 Simulator Tactics Missions Operator

Valiant Intergrated Services
04.2024 - 01.2025

SSDS Computer Operator

Bae Systems Inc.
07.2023 - 04.2024

Sales and Customer Support Manager

Verizon
10.2021 - 07.2023

High School Diploma -

Holly Grove Christian College Prep Academy

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