Olivia Fath
West Allis
Summary
Detail-oriented Quality Assurance Technician with expertise in quality systems and compliance within manufacturing. Conducted lab testing and internal audits while driving corrective actions to enhance product quality and reduce defects. Contributed to team development through effective mentoring of junior staff.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Quality Assurance Technician
Maud Borup
Delafield
08.2024 - Current
- Perform analytical and laboratory testing using instruments such as pH meters, refractometers (Brix), and water activity meters to verify product quality and consistency
- Executed environmental monitoring and sanitation verification using ATP swabbing, enhancing contamination control measures
- Conduct internal audits aligned with GMP (Good Manufacturing Practices) and regulatory standards, including FDA guidelines
- Inspect incoming materials and components to confirm specifications, quality, and proper labeling (including allergen controls).
- Identified non-conformances in production and led/support corrective and preventative actions (CAPA), resulting in defect reduction and process improvement
- Support audit readiness by preparing documentation and assisting with compliance efforts for the Safe Quality Food standards
- Reviewed customer complaints and quality trends, facilitating continuous improvement and conducting root cause analysis
Cashier/Concessions
New Berlin Sportsplex
New Berlin
01.2024 - Current
- Handled cash and processed customer payments efficiently
- Accurately recorded customer orders to enhance service quality
- Maintained cleanliness and sanitation of facility areas to ensure customer safety
- Managed stock levels and replenished supplies
- Cleaned and sanitized facility areas
Seasonal Delivery Driver
Fuzion Express LLC
Sussex
09.2020 - 12.2020
- Proficient in time management and efficiency
- Adherence to safe driving practices
- Navigated congested metropolitan traffic, following all traffic laws to enhance safety for self and others.
- Cultivated positive relationships with customers through clear communication, reinforcing commitment to safety protocols.
Housekeeper
Brew City Cleaners
Waukesha
02.2019 - 02.2020
- Maintained neat, professional appearance consistently
- Provided thorough and prompt cleaning in a fast-paced setting
- Trained and guided new team members
- Engaged courteously with clients and guests during tasks
- Utilized deep-cleaning methods for areas requiring extra sanitation
Warehouse Worker
Onetouchpoint-Cci
Pewaukee
09.2015 - 03.2016
- Verified all required files were uploaded to shipping delivery service using shipping system software
- Read orders to find item numbers and retrieved merchandise from bins or shelves
- Assembled and stacked boxes for easy access by packing and shipping team
- Utilized pallet jacks for moving items within the facility.
- Trimmed page edges with cutting machines to ensure professional book appearance
- Processed freshly printed book pages with folding machines, cutting machines, and paper joggers for consistent and correct product positioning
Waitress & Cook
Griddlers Cafe
Greenfield
01.2013 - 12.2015
- Set up tables with fresh tablecloths, tableware, and flowers for an appealing presentation.
- Ensured accuracy in handling payments, providing change, and issuing receipts to customers.
- Welcomed customers, answered inquiries, and suggested specials, wines, and desserts to enhance sales.
- Responded promptly to concerns or complaints to enhance service quality, escalating complex issues to management when necessary.
- Prepared server areas with supplies before, during, and after shifts to support serving staff efficiency.
- Served plated dinners, buffet-style meals, and passed hors d'oeuvres during events.
Seasonal Order Picker
BuySeasons Inc
New Berlin
08.2014 - 11.2014
- Monitored aisles and floors for cleanliness and organization to support forklift operation in the warehouse
- Selected products from assigned spots using different tools and moved them to relevant areas for processing
- Loaded products onto conveyors for final wrapping and shipping.
- Generated precise labels and affixed them to boxes, crates, and containers before shipping
- Built and stacked boxes for convenient access by packing and shipping team
Education
High School Diploma -
Whitnall High School
Greenfield, WI06-2012
Skills
- HACCP certification
- Product Quality Assessment
- ATP testing systems
- Scales / analytical balances
- Basic lab sampling
- Order Fulfillment
- Shipping & Receiving
- Logistics
- Order selection
- Order Picker
- Pallet Jack
- Product Testing
- Delivery driving
- Food Safety Standards
- Chemical Analysis
- Quality Measurement Tools
- Moisture Control
- Microbial Testing
- Precision Measurement
- Sample Collection
- Microsoft Excel
Certification
Driver's License
Personal Information
Authorized To Work: US
Timeline
Quality Assurance Technician
Maud Borup
08.2024 - Current
Cashier/Concessions
New Berlin Sportsplex
01.2024 - Current
Seasonal Delivery Driver
Fuzion Express LLC
09.2020 - 12.2020
Housekeeper
Brew City Cleaners
02.2019 - 02.2020
Warehouse Worker
Onetouchpoint-Cci
09.2015 - 03.2016
Seasonal Order Picker
BuySeasons Inc
08.2014 - 11.2014
Waitress & Cook
Griddlers Cafe
01.2013 - 12.2015
High School Diploma -
Whitnall High School