Summary
Overview
Work History
Education
Skills
Timeline
Generic

Olivia Faust

Huntsville,TX

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced sales team member successful at managing profitable routes. Highly organized and proactive in maintaining accounts, servicing customers and accounting for funds. Service-oriented and unafraid to tackle challenging targets. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

3
3
years of professional experience

Work History

Dasher

DoorDash
11.2022 - Current
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
  • Served customers promptly by smoothly collecting and delivering high volume of orders.
  • Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
  • Communicated regularly with dispatcher for delivery route details and changes.

Restaurant Team Member

Chick-fil-A
09.2022 - 11.2022
  • Greeted guests pleasantly and answered menu questions.
  • Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
  • Prepared food orders, cooking on grill and operating fry station.
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Cleaned and organized kitchen, dining and service areas.
  • Monitored food quality and freshness throughout day.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.

Customer Service Representative

Domino's Pizza
01.2021 - 07.2021
  • Answered constant flow of customer calls with minimal wait times.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
  • Wiped down counters and food prep stations using bleach and clean cloths.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.

Customer Service Representative

Whataburger
09.2020 - 12.2020
  • Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
  • Maintained clean, organized grill stations for hygienic, orderly food preparation.
  • Cooked regular menu items and seasonal offerings according to corporate standards and guidelines.
  • Maintained spotless and tidy dining area by throwing away food wrappers on tables, emptying trash receptacles and cleaning floors during slow periods.
  • Operated grills, fryers and ovens to cook food items.
  • Provided excellent customer service by taking orders, answering questions and responding to customer complaints.
  • Monitored food temperatures to meet quality and safety standards.
  • Reduced customer waiting by batch cooking popular items during rush times.

Education

Bachelor of Science - Psychology

Sam Houston State University
Huntsville, TX
08.2023

High School Diploma -

Knippa Independent School District
Knippa, TX
05.2021

Associate of Arts -

Southwest Texas Junior College
Uvalde, TX
05.2021

Skills

  • Customer Communication
  • Time Management
  • Hardworking and Responsible
  • Dedicated Team Player
  • Problem-Solving
  • Customer Service
  • Flexible Schedule
  • Quick Learner
  • Software Proficiency
  • Interpersonal Skills
  • Detail-Oriented
  • Adaptability

Timeline

Dasher

DoorDash
11.2022 - Current

Restaurant Team Member

Chick-fil-A
09.2022 - 11.2022

Customer Service Representative

Domino's Pizza
01.2021 - 07.2021

Customer Service Representative

Whataburger
09.2020 - 12.2020

Bachelor of Science - Psychology

Sam Houston State University

High School Diploma -

Knippa Independent School District

Associate of Arts -

Southwest Texas Junior College
Olivia Faust