Olivia Federico
Venice
Summary
Passionate, full of life and highly knowledgeable budtender in the state of Florida since 2020 with 4 years of experience with the MMUR and 10+ years of customer service. With a proven track record of Team MVP-I always strive to bring optimism, knowledge, high sales and organization to the work environment.
Overview
5
5
years of professional experience
Work History
Medtender
MUV Dispensary /Verano Holdings
09.2022 - Current
- Educated patients on florida MMUR products, assisting in any way I can, as all patients are different
- Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service
- Utilized sales techniques and strategies to build customer relationships and close sales, resulting in higher store ADT and sale %'s
- Processed transactions accurately and efficiently, ensuring that all transactions were completed within the established timeframe
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Patient Care Specialist/ MedTender
Rise Dispensary/ GTI
05.2020 - 09.2022
- Created Patient Profiles, abiding HIPAA laws
- Assessed patient needs, developed care plans and evaluated patient progress with medical marijuana
- Developed and implemented individualized patient care plans that resulted in improved patient outcomes
- POS handling
Education
Diploma -
Venice High School
Venice, Florida05.2015
Skills
- Adaptability
- Communication Skills
- Friendly, Positive Attitude
- Problem-Solving
- Teamwork and Collaboration
- Attention to Detail
- Flexible and Adaptable
- Critical Thinking
Timeline
Medtender
MUV Dispensary /Verano Holdings
09.2022 - Current
Patient Care Specialist/ MedTender
Rise Dispensary/ GTI
05.2020 - 09.2022
Diploma -
Venice High School
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