Olivia Filebark
Orlando,FL
Summary
Experienced higher education professional with expertise in supporting diverse student populations and fostering a positive academic environment. Skilled in team leadership, data analysis, and developing strategies that improve student outcomes and overall organizational efficiency. Currently pursuing a Master of Education in Higher Education Administration.
Overview
10
10
years of professional experience
Work History
Academic Advising Manager
Rasmussen University
North Orlando
10.2024 - Current
- Develop targeted support programs to maintain 85-90% retention rate of students at the North Orlando campus.
- Manage the academic advising team and improve student retention rates through strategic cohort advising initiatives.
- Collaborate with departmental leaders to resolve student issues and ensure a seamless student experience.
- Implement operational processes and procedures to improve student satisfaction and organizational efficiency.
Senior Academic Advisor
Rasmussen University
01.2022 - 09.2024
- Facilitated advisor-led student success workshops each quarter.
- Tracked overall student retention and communicated updates to the Campus Director.
- Participated in developing solutions for student retention challenges.
- Coordinated scheduling for student external clinical placements alongside Nursing Deans and Clinical Coordinator.
Academic Advisor
Rasmussen University
01.2021 - 12.2021
- Performed consistent proactive outreach to enhance student outcomes.
- Developed and sustained quarterly student schedules for optimal course progression.
- Conducted quarterly reviews of student academic progress.
- Documented advising activities using a student information system.
- Informed students about how credit load affects their tuition fees and eligibility for financial aid.
- Engaged in university-sponsored activities and events promoting the organization's mission.
Support Specialist
Rasmussen University
11.2018 - 12.2020
- Monitored student background checks, immunizations, drug screenings and compliance with clinical preparation requirements.
- Supported various online and on-ground programs including Medical Assisting, Nursing Associate’s and Nursing Bachelor’s.
- Participated in organizing pinning and graduation ceremonies.
- Handled maintenance and organization of both digital and physical student records at the campus.
- Oversaw inventory of office and nursing lab supplies.
Enrollment Coordinator
Wiley Education Services
06.2015 - 10.2018
- Supported student recruitment team in processing admissions applications promptly.
- Facilitated communication between Wiley and six collegiate partners regarding admissions standards, procedures, and student files.
- Performed transcript reviews with established rubrics to verify understanding of eligible transfer credits.
Education
Bachelor of Arts - English concentrated in Editing, Writing, and Media
Florida State University
Tallahassee, FL12.2014
Master of Education - Higher Education Administration
American Public University
Skills
- Student Retention & Success Strategies
- Team Leadership
- Data Analysis & Reporting
- Public Speaking & Workshop Facilitation
- Time Management & Multitasking
Timeline
Academic Advising Manager
Rasmussen University
10.2024 - Current
Senior Academic Advisor
Rasmussen University
01.2022 - 09.2024
Academic Advisor
Rasmussen University
01.2021 - 12.2021
Support Specialist
Rasmussen University
11.2018 - 12.2020
Enrollment Coordinator
Wiley Education Services
06.2015 - 10.2018
Bachelor of Arts - English concentrated in Editing, Writing, and Media
Florida State University
Master of Education - Higher Education Administration
American Public University
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