Olivia Filebark
Rasmussen University
Orlando,FL
11
years of professional experience
Higher education leader with proven experience in student services, advisor training, and cross-functional collaboration across campus and central operations. Expertise in developing student support initiatives that improve persistence, student outcomes, and retention. Change agent who leads with integrity, data-informed decision making, and a strong commitment to institutional mission, diversity, and student readiness.
Work History
Associate Director of Student Advising
2 Months- Coach, mentor, and motivate team Academic Advisors toward attainment of quarterly and programmatic goals.
- Monitor daily and developmental progress of team members and suggest development plans to improve performance.
- Accurately monitor, analyze, forecast, and report student retention.
- Provide proactive leadership expertise with challenging student populations.
- Set and maintain high performance standards for self and others that support the overall strategic plan and vision of the department, campus and organization as a whole and holds self and others accountable for achieving results.
Academic Advising Manager
1 Year 8 Months- Developed and implemented targeted support programs, including strategic cohort advising initiatives, to maintain 85-90% student retention and contribute to institutional enrollment goals.
- Lead and supported the academic advising team through training, coaching, and implementation of best practices to improve advisor effectiveness and student experience.
- Collaboratedwith Admissions, Deans, Faculty, and Central teams to resolve student progression issues.
- Implemented and evaluated operational processes and procedures to improve student satisfaction, compliance, and efficiency.
- Served as a change agent by leading continuous improvement initiatives aligned with institutional KPIs, mission, and culture-based competencies.
Senior Academic Advisor
2 Years 8 Months- Facilitated advisor-led student success workshops each quarter.
- Tracked overall student retention and communicated updates to the Campus Director.
- Participated in developing solutions for student retention challenges.
- Coordinated scheduling for student external clinical placements alongside Nursing Deans and Clinical Coordinator.
Academic Advisor
11 Months- Conducted proactive outreach to improve student outcomes.
- Developed and sustained quarterly student schedules for optimal course progression.
- Conducted quarterly reviews of student academic progress.
- Documented advising activities using a student information system.
- Advised students on credit load implications for tuition and financial aid eligibility.
- Engaged in university-sponsored activities and events promoting the organization's mission.
Support Specialist
2 Years 1 Month- Monitored student background checks, immunizations, drug screenings and compliance with clinical preparation requirements.
- Supported online and on-ground programs including Medical Assisting, Nursing Associate's and Nursing Bachelor's.
Enrollment Coordinator
3 Years 4 Months- Participated in organizing pinning and graduation ceremonies.
- Maintained and organized digital and physical student records.
- Oversaw inventory of office and nursing lab supplies.
- Supported student recruitment team in processing admissions applications promptly.
- Facilitated communication between Wiley and six collegiate partners regarding admissions standards, procedures, and student files.
- Performed transcript reviews with established rubrics to verify understanding of eligible transfer credits.
Education
Bachelor of Arts - English concentrated in Editing, Writing, and Media
Master of Education - Higher Education Administration
Skills
Student Retention & Success Strategies
Team Leadership
Data Analysis & Reporting
Public Speaking & Workshop Facilitation
Time Management & Multitasking
Timeline
Associate Director of Student Advising
Rasmussen University
04.2026 - CurrentRead More
Academic Advising Manager
Rasmussen University
10.2024 - CurrentRead More
Senior Academic Advisor
Rasmussen University
01.2022 - 09.2024Read More
Academic Advisor
Rasmussen University
01.2021 - 12.2021Read More
Support Specialist
Rasmussen University
11.2018 - 12.2020Read More
Enrollment Coordinator
Wiley Education Services
06.2015 - 10.2018Read More
American Public University
Master of Education from Higher Education Administration
Read More
Florida State University
Bachelor of Arts from English concentrated in Editing, Writing, and Media
Read More