Olivia Ford-Jones
Slingerlands,NY
Summary
Dedicated and personable professional with experience working with individuals of all ages, including both adults and children. A high school graduate with plans to pursue a degree in psychology, demonstrating a commitment to personal and professional growth. Skilled at building meaningful relationships with coworkers, parents, and children, fostering a positive and collaborative environment. Seeking opportunities to further develop time management skills and contribute to a supportive and engaging workplace..
Overview
3
3
years of professional experience
Work History
Supervisor
Capital District YMCA
Albany, NY
01.2024 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Pre-K Afterschool Assistant
Capital District YMCA
Eagle Point Elementary
09.2023 - 06.2024
- Contributed to a positive work environment with strong interpersonal skills and a proactive teamwork attitude with my higher ups.
- Greeted students in with friendliness and professionalism.
- Encourage play and creativity, providing opportunities for imaginative play, arts and crafts, and hands-on activities
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Group Leader
Capital District YMCA
Eagle Point Elementary
09.2022 - 08.2023
- Led by example, demonstrating commitment to the company''s mission and consistently delivering high-quality work.
- Monitored group performance on a regular basis, analyzing data and trends to identify areas for improvement.
- Delegated tasks strategically and monitored progress for timely completion.
- Monitored team performance to identify productivity improvement opportunities.
Education
High School -
Cohoes High School
Cohoes, NY06-2022
Skills
- I am a people person I love making conversation with people and to get in depth to know more about them
- I am patient, I can understand and take time with people that need the extra minute
- I am funny In a work environment I keep it professional But I like putting smiles on peoples faces
- When in high school I did chorus and theater as a extra club
- In High school I was in AP classes
- Out of school I take care of my baby cousins a lot, this helps me be good with kids and very quick with mistakes
Timeline
Supervisor
Capital District YMCA
01.2024 - Current
Pre-K Afterschool Assistant
Capital District YMCA
09.2023 - 06.2024
Group Leader
Capital District YMCA
09.2022 - 08.2023
High School -
Cohoes High School