Olivia Fortner
Centerburg,OH
Summary
Organized Receptionist known for productive and efficient task completion. Specialize in effective communication, time management, and customer service skills. Excel in environments requiring ability to manage multiple tasks simultaneously and interact with people from diverse backgrounds. Use empathy, patience, and positivity to enhance workplace atmosphere and client satisfaction.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
16
16
years of professional experience
Work History
Receptionist
ManCave Salon LLC
Olive Branch, Mississippi
07.2023 - 09.2024
- Greeted customers, answered general questions.
- Scheduled appointments for clients, customers, and other visitors.
- Answered and directed incoming calls using multi-line telephone system.
- Provided excellent customer service at all times while interacting with both internal and external customers.
Food Preparation Worker
Twist n shake
Centerburg, Ohio
02.2023 - 05.2023
- Collaborated with other kitchen staff to streamline food preparation processes.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Coordinated with kitchen staff to ensure timely food preparation.
Kitchen Supervisor
Woodys Pizza
Fort Campbell North, Kentucky
08.2014 - 09.2015
- Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
- Oversaw food preparation, production and presentation according to quality standards.
- Prepared workstations with ingredients and tools to increase efficiency.
Hostess/ Waitress
Roosterswings
Columbus, Ohio
10.2008 - 09.2011
- Handled cash payments and reconciled daily transactions accurately.
- Maintained a clean and organized dining area.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.
- Helped service staff handle demand by distributing food and beverages.
- Communicated clearly with kitchen staff regarding customer orders.
Education
High School Diploma -
Northland High School
Columbus, OH06-2009
Skills
- Positive and professional
- Greeting and seating clients
- Multitasking and prioritization
- Phone etiquette
- Scheduling appointments
- Telephone skills
Timeline
Receptionist
ManCave Salon LLC
07.2023 - 09.2024
Food Preparation Worker
Twist n shake
02.2023 - 05.2023
Kitchen Supervisor
Woodys Pizza
08.2014 - 09.2015
Hostess/ Waitress
Roosterswings
10.2008 - 09.2011
High School Diploma -
Northland High School