Olivia Francis
Athens
Overview
8
8
years of professional experience
Work History
Claims Administrator
Vibe Kayaks LLC
06.2018 - 03.2026
- Supervisor: Matt Charette (207)-956-1994
- Key Responsibilities include management of the entire warranties process, working as a liaison with the international factories to maintain and improve quality of products, and tasked with occasionally ordering warrantied parts from international factories to maintain company stock. Redesigned and implemented company procedures for the warranty process in collaboration with the V.P. of Operations to provide a more effective and responsive claim process for the customer. Created key performance indicators for the warranties department to allow for the evaluation of the department by upper management.
Education
Ph. D. - Sociology
University of Georgia
01.2027
M.A. - Sociology
University of Georgia
01.2024
B.A. - Sociology
University of Georgia
01.2021
Research Positions
- August 2024 - July 2026 Research Assistant to Sarah Shannon, University of Georgia Establishing Innovative Community Supervision Through a Person-Centered Model, State of Georgia Department of Community Supervision
- August 2023 - July 2024 Research Assistant to Sarah Shannon, University of Georgia Monetary Sanctions Collective: Understanding the Broader Reach and Burden of Monetary Sanctions, Arnold Ventures.
Publications
- 2025 Shannon, Sarah, Natalia Pires de Vasconcelos, Olivia Francis, Lacey Moore. “Following the Money? Transparency in Criminal Legal System Fees Revenues.” Criminal Justice Review. Under Review.
- 2025 Pires de Vasconcelos, Natalia, Olivia Francis, Man-Kit Lei. “Pathways of Disparity: A Structural Model of Medical Avoidance and Health Among Justice-Involved Women.” (Research in Progress)
- 2025 Pires de Vasconcelos, Natalia, Olivia Francis, and Emily L. Tingle. “State of the State in American Sociology: A Scoping Review Across Sociological Sub-Fields” (Research in Progress)
- 2024 Shannon, Sarah. (project coordinator), Natalia Pires de Vasconcelos, Olivia Francis, Lacey Moore. “Following the Money? Transparency in Local Government Reporting of LFO Revenues And Expenditures in The United States.” A research project funded by a grant to the University of Washington from Arnold Ventures (Alexes Harris, PI). Partial support from Eunice Kennedy Shriver National Institute of Child Health and Human Development research infrastructure grant, P2C HD042828, to the Center for Studies in Demography & Ecology at the University of Washington.
- 2025 Francis, O. Protective Order Hearings: How LGBTQ+ Victims of Intimate Partner Violence Demonstrate Victimhood. Southern Sociological Society Annual Conference.
- 2025 Shannon, S., Graizbord D., Hanus-Knapp, S., Vasconcelos N.P., Clark, S.L., Francis, O., Smith, K. Teachers Writing About Teaching: Public Narratives and the Future of Sociology [Workshop]. Southern Sociological Society Annual Conference.
Teaching Positions
August 2022 – May 2023 Teaching Assistant, University of Georgia SOCI 1101: Introduction to Sociology, SOCI 4750: State Violence
Additional Professional and Extracurricular Experience
2024 First Publics Blog, at The Society Pages, Graduate Student Board Member
Affiliations
- American Sociological Association
- American Society of Criminology
- Southern Sociological Society
Timeline
Claims Administrator
Vibe Kayaks LLC
06.2018 - 03.2026
M.A. - Sociology
University of Georgia
B.A. - Sociology
University of Georgia
Ph. D. - Sociology
University of Georgia