Professional Summary
Overview
Work History
Education
Skills
Timeline

Olivia Galvan

Kroger's Pharmacy
CONROE,TX
6
years of professional experience

Adaptable service professional with a strong background in customer care and detail-driven work. Experienced in medication support, cash handling, and inventory checks, with a solid understanding of pharmacology fundamentals. Ready to contribute accurate, efficient support in a fast-paced pharmacy setting.

Work History

Pharmacy Technician Trainee

5 Months
Kroger's Pharmacy | 05.2026 - Current
  • Processed prescriptions using pharmacy software while verifying patient information and insurance details.
  • Assisted pharmacists with medication preparation, refill requests, and controlled substance handling.
  • Improved prescription flow by prioritizing urgent orders and reducing processing delays.
  • Resolved customer questions regarding prescriptions, availability, and pickup procedures with professionalism.
  • Provided exceptional customer service, answering queries and guiding patients in medication management.
  • Supported inventory audits, minimizing losses and discrepancies in stock levels.

Starbucks Barista

9 Months
Starbucks | 10.2025 - 07.2026
  • Supervised opening and closing routines to maintain smooth store operations.
  • Managed cash handling, POS transactions, and balanced till operations.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.

Nail Technician

4 Years 6 Months
Self Employed | 06.2020 - 12.2024
  • Sanitized tools and work surfaces to maintain hygienic service standards.
  • Applied manicures, pedicures, gel polish, and nail enhancements with consistent precision.
  • Maintained supplies and reordered products to prevent service interruptions.
  • Demonstrated dynamic customer service by responding to customer inquiries.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.

Education

GED

Home Based Program | Houston, TX

Skills

Medication dispensing
Medication management
Software proficiency
Inventory organization
Attention to detail
Customer communication
Customer engagement
Time management
Problem-solving skills

Timeline

Pharmacy Technician Trainee

Kroger's Pharmacy
05.2026 - CurrentRead More

Starbucks Barista

Starbucks
10.2025 - 07.2026Read More

Nail Technician

Self Employed
06.2020 - 12.2024Read More

Home Based Program

GED
Read More
Olivia Galvan