Summary
Overview
Work History
Education
Skills
Timeline
Generic

Olivia G. Burnam

Fairfax,VA

Summary

Motivated and enthusiastic junior pursuing a degree in Business Finance at George Mason University, dedicated to continuous learning and professional development. Passionate about applying academic knowledge to real-world scenarios and seeking an internship or entry-level opportunity that provides exposure to financial planning, investment analysis, and business operations in a dynamic environment. Eager to collaborate with experienced professionals, contribute to impactful projects, and gain practical, hands-on experience.

Overview

4
4
years of professional experience

Work History

Coach

KidStrong
01.2024 - Current
  • Lead high-energy coaching sessions for children ages walking to 11, focusing on physical and cognitive development.
  • Maintain a positive and motivating environment while fostering teamwork and building confidence in children.
  • Developed strong relationships with players'' families to encourage support and involvement in their athletic growth.
  • Actively mentor and engage children, helping them achieve developmental milestones.
  • Assessed individual strengths and weaknesses to tailor coaching approach.
  • Utilized feedback and evaluations to continuously improve coaching techniques.
  • Demonstrated strong communication and interpersonal skills in coaching interactions.
  • Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.

Hostess

Cracker Barrel
03.2022 - 07.2022
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Managed seating arrangements and facilitated smooth dining operations during peak hours.
  • Scheduled reservations and coordinated seating arrangements in a fast-paced dining environment.
  • Assisted with menu recommendations and special requests for customers to enhance their dining experience.
  • Maintained cleanliness and organization of the hostess station and dining area.
  • Resolved customer complaints and issues promptly to ensure customer satisfaction and retention.
  • Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.

Shift Lead

Tropical Smoothie Cafe
02.2021 - 01.2022
  • Delivered exceptional customer service, ensuring a fast and professional experience for all patrons
  • Supervised team members to meet daily goals and maintain smooth operations across three stations.
  • Effectively managed high-pressure shifts and resolved issues with efficiency and poise.
  • Trained new employees on company procedures and product knowledge.
  • Implemented sales strategies to increase revenue and meet targets.
  • Maintained a clean and organized store environment to enhance the customer shopping experience.
  • Kept employees operating productively and working on task to meet business and customer needs.

Education

Advanced High School Diploma -

Clover Hill High School
Midlothian, VA

Bachelor of Science - Finance

George Mason University, Costello College of Business
Fairfax, VA
06-2027

Skills

  • Leadership and Teamwork
  • Strong Interpersonal and Communication Skills
  • Problem-Solving and Critical Thinking
  • Time Management and Organizational Skills
  • Adaptability and Mentorship
  • Performance improvements
  • Coaching methodology
  • Feedback delivery
  • Operations management
  • Task delegation

Timeline

Coach

KidStrong
01.2024 - Current

Hostess

Cracker Barrel
03.2022 - 07.2022

Shift Lead

Tropical Smoothie Cafe
02.2021 - 01.2022

Advanced High School Diploma -

Clover Hill High School

Bachelor of Science - Finance

George Mason University, Costello College of Business

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