Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Olivia Gerbasi

Olivia Gerbasi

Cedar City,UT

Summary

Dynamic retail professional with a proven track record at Walmart, excelling in customer service and problem-solving. Recognized for enhancing customer satisfaction and maintaining a clean environment. Skilled in teamwork and product knowledge, I effectively resolved issues and built strong relationships, ensuring a positive shopping experience. Reliable and punctual, I thrive in fast-paced settings.

Overview

1
1
year of professional experience

Work History

Retail Sales Associate

Walmart
12.2024 - 08.2025
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Fast Food Employee

Jack in the Box
06.2024 - 10.2024
  • Improved customer satisfaction by consistently providing friendly and efficient service.
  • Maintained a clean and hygienic work environment, ensuring compliance with food safety standards.
  • Enhanced teamwork within the staff, promoting collaboration and communication during busy shifts.
  • Resolved customer complaints professionally, maintaining a positive brand image for the restaurant.

Education

High School

Fernley High School
Fernley, NV
06-2025

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration
  • Time management
  • Customer assistance
  • Customer engagement
  • Reliability and punctuality
  • Store opening and closing
  • Product knowledge
  • Relationship building
  • Phone etiquette

Interests

  • I participate in a variety of outdoor recreational activities
  • Playing Sports
  • Hiking
  • Camping
  • Volunteering with youth sports programs as a dance coach

Timeline

Retail Sales Associate

Walmart
12.2024 - 08.2025

Fast Food Employee

Jack in the Box
06.2024 - 10.2024

High School

Fernley High School

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