Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Olivia Gilbert

Chesaning,MI

Summary

Dedicated Veterinary Assistant with a proven track record at Animal Health Care Of Chesaning, excelling in patient care and client education. Skilled in surgical assistance and medical recordkeeping, I effectively communicate with pet owners, ensuring their needs are met while fostering a compassionate environment. Committed to enhancing animal health and client satisfaction.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Veterinary Assistant

Animal Health Care Of Chesaning
Chesaning, Michigan
02.2021 - Current
  • Monitored vital signs of hospitalized animals including temperature, pulse rate, respiration rate and other parameters as necessary.
  • Educated clients on proper animal health care routines.
  • Maintained accurate medical records of all patients.
  • Provided emotional support to pet owners during difficult times.
  • Answered phone inquiries from clients regarding appointment scheduling, services offered.
  • Provided detailed patient care instructions to pet owners.
  • Assisted in surgery preparation by setting up instruments, supplies and equipment prior to procedure start time.
  • Assisted veterinarians in examining, diagnosing and treating animals for various illnesses and injuries.

Cashier/Food Preparation Worker

Tip N' Point
New Lothrop, Michigan
08.2020 - 10.2021
  • Issued receipts, refunds, credits or change due to customers.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Answered customer inquiries regarding store policies and procedures.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Resolved customer complaints professionally in accordance with company policy.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.

Education

Associate of Science - Veterinary Technician

Penn Foster Career School
Scranton, PA

Some College (Continuing) - Cellular, Molecular, and Biomedical Sciences

Saginaw Valley State University
Bay City, MI
09-2024

Some College (Continuing) - Social Sciences

Lansing Community College
Lansing, MI
05-2023

High School Diploma -

New Lothrop High School
New Lothrop, MI
05-2022

Skills

  • Patient care
  • Surgical assistance
  • Medical recordkeeping
  • Client education
  • Customer service
  • Communication skills
  • Team collaboration
  • Time management

Certification

  • OSHA 10-Hour Construction Industry Course Certification

Affiliations

  • High School Pole Vault Coach

Timeline

Veterinary Assistant

Animal Health Care Of Chesaning
02.2021 - Current

Cashier/Food Preparation Worker

Tip N' Point
08.2020 - 10.2021

Associate of Science - Veterinary Technician

Penn Foster Career School

Some College (Continuing) - Cellular, Molecular, and Biomedical Sciences

Saginaw Valley State University

Some College (Continuing) - Social Sciences

Lansing Community College

High School Diploma -

New Lothrop High School

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