Olivia Giupponi
Somers,CT
Summary
Dynamic and adaptable team member with a proven track record at Chick-Fil-A, excelling in fast-paced environments and demonstrating exceptional customer service. Skilled in multitasking and efficient communication, consistently ensuring quality and brand integrity. Known for a strong work ethic and a positive team-oriented approach, significantly enhancing guest satisfaction.
Overview
1
1
year of professional experience
Work History
Team Member
Chick-Fil-A
Enfield, USA
08.2023 - Current
- Follow Chick-fil-A's operational policies and procedures
- Greeting and serving guests with enthusiasm, courtesy, and hospitality
- Taking orders and making accurate changes quickly
- Demonstrate knowledge of the brand, products and promotions
- Ensure guest complaints are resolved properly and swiftly
- Checking for product quality and consistency
- Assist leadership in executing opening and/or closing procedures
- Model and support clear communications between the front counter and kitchen staffs
- Follow sanitation and safety procedures
- Maintain consistent attendance and punctuality
- Ability to handle multiple tasks at once
- Ability to work at a quick, yet efficient and thorough pace
- Team-oriented, adaptable, dependable, and strong work ethic
- Positive attitude
- Customer service oriented
- Ability to communicate effectively with guests and team members
Education
CSCU Pathway Transfer Degree - A.A.
Business Studies
08.2025
Skills
- Ability to handle multiple tasks
- Ability to work at a quick pace
- Ability to work efficiently
- Ability to work thoroughly
- Team-oriented
- Adaptable
- Dependable
- Strong work ethic
- Positive attitude
- Customer service oriented
- Ability to communicate effectively
Timeline
Team Member
Chick-Fil-A
08.2023 - Current
CSCU Pathway Transfer Degree - A.A.
Business Studies
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