Olivia Gratien
Summary
Attentive caretaker with a background caring for multiple children simultaneously. Positive role model focused on supporting development and teaching new skills. Certified in first aid and CPR with dedication to creating safe, inclusive and engaging learning environments for all children.
Overview
5
5
years of professional experience
Work History
Mens Collection Specialist
Belk
08.2023 - 03.2024
- Provided exceptional customer service while resolving disputes, resulting in improved customer satisfaction ratings for the department.
- Achieved performance goals on consistent basis.
- Trained new team members on scripts, company services, and collection strategies.
- Maintained my own department, and kept it up to standards.
Occasional Babysitter
Laurie Vitello
03.2019 - 10.2023
- Cared for children and completed associated tasks such as snack preparation and picking up toys.
- Supported language development through reading stories aloud regularly and engaging in conversation throughout the day.
- Taught children to organize toys, wash hands, and share by leading by example.
- Developed games and activities using arts and crafts to support learning and verbal skills.
Babysitter
Natalie Morse
07.2022 - 05.2023
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Prepared healthy, age-appropriate snacks and meals.
- Provided safe transportation to and from school and extracurricular activities.
- Supervised children engaged in physical activity, learning and social skills with peers.
Babysitter
Amanda Mills
02.2022 - 04.2022
- Reassured children when upset providing emotional support and stability.
- Collaborated closely with parents regarding behavioral issues implementing strategies that improved overall behavior patterns.
- Administered medications, following strict instructions from parents and medical labels.
- Adapted to diverse family structures, cultural backgrounds, and parenting styles to ensure a nurturing environment for all children under care.
Cashier
Publix
12.2019 - 03.2022
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
No Degree - Ultrasound Technician
Greenville Technical College
Greenville, SC01.2026
Skills
- Patience and Empathy
- Managing routines
- Infant care experience
- CPR Certified
- Early Childhood Development
Timeline
Mens Collection Specialist
Belk
08.2023 - 03.2024
Babysitter
Natalie Morse
07.2022 - 05.2023
Babysitter
Amanda Mills
02.2022 - 04.2022
Cashier
Publix
12.2019 - 03.2022
Occasional Babysitter
Laurie Vitello
03.2019 - 10.2023
No Degree - Ultrasound Technician
Greenville Technical College
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