Olivia Guidry
Lake Charles
Summary
Dynamic Sales Associate with a proven track record at Southern Sass Boutique, excelling in customer service and sales expertise. Demonstrated ability to enhance customer engagement and repeat business through exceptional problem-solving and interpersonal skills. Achieved significant improvements in customer satisfaction, leveraging strong multitasking and cash handling abilities.
Developed strong coaching and instructional skills in dynamic and physically demanding environment. Expertise in physical fitness training, safety protocols, and effective communication. Seeking to transition into new field where these transferrable skills can drive positive outcomes and growth.
Overview
3
3
years of professional experience
Work History
Tumbling Instructor
Amber Becnel (Louisiana Powerhouse)
Lake Charles, LA
01.2025 - 05.2025
- Cultivated a positive team atmosphere among students by emphasizing sportsmanship, camaraderie, and mutual respect during classes and events.
- Encouraged team members to support one another and gave positive reinforcement wherever possible.
- Led workshops focusing on advanced skill development, offering specialized instruction for highly motivated students seeking additional challenges.
- Remained mentally focused despite potential distractions that arose.
- Adapted lessons to age, size and skill level of gymnast.
- Collaborated with fellow instructors to develop innovative teaching methods, resulting in higher student satisfaction rates.
- Organized successful tumbling showcases, highlighting students'' progress and achievements.
Sales Associate
Southern Sass Boutique
New Iberia, LA
07.2023 - 08.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
Restaurant Hostess/Restaurant Waiter
Kk Cafe
Youngsville, LA
04.2022 - 08.2022
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservations and waitlists efficiently to optimize seating capacity.
- Collaborated with kitchen staff to communicate special requests or dietary restrictions.
- Handled guest inquiries and resolved concerns to enhance overall dining experience.
Education
High School Diploma -
New Iberia Senior High
New Iberia, LA05-2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Outgoing personality
- Cash handling
- Verbal/written communication
- Cash register operation
- Store opening and closing
- Sales expertise
- Product sales
- Adapt to diverse groups
Timeline
Tumbling Instructor
Amber Becnel (Louisiana Powerhouse)
01.2025 - 05.2025
Sales Associate
Southern Sass Boutique
07.2023 - 08.2024
Restaurant Hostess/Restaurant Waiter
Kk Cafe
04.2022 - 08.2022
High School Diploma -
New Iberia Senior High
Future Education
I am currently enrolled at McNeese State University, working diligently toward earning my Bachelors in political science with a concentration in pre law. Through this program, I am gaining a comprehensive understanding of policies and regulations as well as human interaction.