Olivia Gutierrez
Oceanside,California
Summary
Experienced and well organized Customer Service Associate. Highly reliable self-starter who can be counted on to meet and exceed company standards. Flexible and adaptable, willing to go the extra mile to provide the best possible customer service experience.
Overview
16
16
years of professional experience
Work History
Care Provider
Ronnie Pope
2016.01 - Current
- Recognized, respected and maintained professional boundaries with patient and family, providing excellent service and companionship
- Scheduled and coordinated business and personal appointments
- Transported client to doctor visits and outings
- Administered medication and completed personal errands
- Planned, shopped for, and prepared nutritious meals for patient.
Photographer
Retail Staffing
2015.05 - 2017.03
- Took pictures of individuals and large and small groups, including babies and toddlers, directing all parties efficiently on location
- Tested equipment prior to use to ensure that it was in good working order and performed maintenance tasks necessary to keep equipment working properly
- Enhanced, retouched, and resize photographs, using Photoshop
- Performed low level accounting duties such as sorting and determining amounts paid and owed on orders, etc
- Created innovating ways to increase sales by 30%.
Cashier
AM/PM
2012.06 - 2015.02
- Provided excellent customer service, listening to and resolving customer complaints regarding services and products
- Prepared sales and inventory reports for management and visited retailers and sales representatives to promote products and gather information
- Monitored gas pumps for customer problems, abuse, and theft
- Examined merchandise to ensure correct pricing and display, and that it functions as advertised
- Put out new merchandise, straightened shelves, and alerted management of order needs based on observation and customer requests
- Balanced cash drawers, prepared store deposits, completed necessary paperwork for closing daily.
Package Handler
Dick Blick
2008.05 - 2009.09
- Filled up to two hundred work orders and requests for materials, tools, or other stock items daily and consistently met production standards by accurately completing product orders
- Maintained quality control policies according to factory specifications 100% of the time
- Inspected finished products for quality and adherence to customer's specifications
- Maintained a clean, organized, and safe work area.
Education
High School -
Galesburg High School
Galesburg, IL05.1997
Skills
- Familiar with loss prevention
- Customer and service-oriented
- Retail merchandising expertise
- Can stand for extended periods
- Able to work independently
- Efficient problem solver
- Quick learner
- Friendly and outgoing demeanor
Timeline
Care Provider
Ronnie Pope
2016.01 - Current
Photographer
Retail Staffing
2015.05 - 2017.03
Cashier
AM/PM
2012.06 - 2015.02
Package Handler
Dick Blick
2008.05 - 2009.09
High School -
Galesburg High School
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