Olivia Hamilton
Suwanee,GA
Summary
Experienced writer with a strong foundation in hospitality and creative sectors. Proven ability to enhance guest experiences and drive operational success. Demonstrates exceptional time management and communication skills to foster effective team collaboration.
Overview
1
1
year of professional experience
Work History
Hostess
Frankie's The Steakhouse
Buford, Georgia
08.2025 - 12.2025
- Greeted and seated guests promptly upon arrival to enhance overall experience.
- Managed reservation system to enhance seating flow and minimize guest wait times.
- Maintained cleanliness and organization of waiting area to ensure guest comfort.
- Coordinated guest needs with servers to facilitate efficient service delivery.
- Communicated wait times clearly to guests, improving transparency and satisfaction.
- Handled phone inquiries regarding reservations and menu items professionally.
- Collaborated with team members to improve restaurant operations and ensure smooth service.
- Engaged in friendly conversation with guests to create a welcoming atmosphere.
Barista/Cashier
Starbucks
Suwanee, GA
08.2024 - 08.2025
- Delivered high-quality beverages to customers daily, ensuring satisfaction with each order.
- Engaged customers with friendly service, enhancing overall dining experience.
- Input orders into point of sale system and handled customer payments.
- Described menu items and suggested appealing products to increase customer interest.
- Assisted in inventory management and restocked supplies to maintain optimal stock levels.
- Collaborated with team members to streamline daily operations and improve workflow.
Education
BBA - Business Management
Georgia Gwinnett College
Lawrenceville, GA08-2028
Skills
- Collaborative teamwork
- Photo and video editing
- Content creation
- Persuasive writing
- Written communication
- Time management
- Project management
- Design thinking
- Trend analysis
- Creative problem solving
- Professional demeanor
- Illustration and design
- Visual storytelling
- Continuous learning
- Adaptability and flexibility
- Multi-tasking
- Customer service excellence
- Critical thinking
- Interpersonal skills
Accomplishments
- Best Sculpture Artist Award 2024
Collins Hill High
Affiliations
- Volunteer Work for Holiday Events
Myrtle Terraces Senior Living - Gwinnett Junior D.A. Program Graduate
Summer 2023 - Participated in Highschool and College Theater
Georgia Gwinnett College
Timeline
Hostess
Frankie's The Steakhouse
08.2025 - 12.2025
Barista/Cashier
Starbucks
08.2024 - 08.2025
BBA - Business Management
Georgia Gwinnett College